Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Manisha Singhal

Herndon,VA

Summary

Proven Business Analyst/QA Analyst with 20+ years of experience and demonstrated track record of strategic QA vision, quick delivery, and demonstrated ability to inspire/mentor quality assurance teams to implement latest QA programs. Aligns to business value & business priorities Customer. Drove Business delivery decisions using data, strategic decision making and analytic problem solving. Strong communication skills - Can articulate ideas, concepts very well. Certified Scrum Master (CSM). Real Estate knowledge. Clear results orientation: Display a strong focus on achieving both short- and long-term goals. Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.

Overview

19
19
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

SQA Tester- Contractor

Navy Federal Credit Union
01.2011 - Current
  • 11 years of QA experience out of which7 years in Agile testing principles, methodologies and 3 yrs of waterfall projects
  • Part of Pilot program PEX, first Agile implementation at NFCU
  • Awarded Superior Achievement award (PEX project)
  • Been important member of following teams PEX Navy, Olympus, Aoraki, Everest and other Agile efforts like OnDot Stabilization, MMC, and now DCS
  • Participated in successful delivery of projects like Visa signature GoRewards, Memo Posting for Internal Payment, ICI, Online Chat amongst many other projects. Have experience on SWAT and Offers teams as well.
  • Experience participating in cross-functional, multi-dimensional teams and projects
  • Designed and delivered detailed, comprehensive, and well-structured test plans and executed test cases with accuracy
  • Proactive in finding improvements in executing, performing, and documenting testing activities.
  • Review business requirement documents to gain further understanding of technical and business sides of system
  • Analyzed and tested different builds to identify, trace and help resolve bugs.
  • Persuasive and diplomatic communication, both verbal and written, of facts and conclusions related to complex analytical results and issues

Environment:

WinSQL, SOAP UI, JIRA, HP ALM, Oracle, Mainframe, DB2, TeraData, Lexcel

Senior QA Analyst

Aclara Software
Reston, VA
04.2007 - 08.2009
  • Mentored 8 junior members of the team, particularly Offshore team members
  • Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
  • Experienced in research, compile, and document data, business processes, and workflow
  • Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.

Senior UAT Consultant

FAA, Federal Aviation Administration
Washington DC
04.2005 - 10.2005
  • Wrote Test plans and Test Scenarios and tested the Web based product PRISM (Product of Compusearch Software Systems) which is based on the Federal Procurement Process
  • Responsible for acceptance testing on any fixes generated by developers
  • Performed Regression, Integration, System and Functional testing


QA Analyst

Compusearch Software Systems
, VA
11.2003 - 03.2005
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Developed several Test Cases/scripts /Scenarios for production and test problem reports by analyzing the business logic and user requirements.
  • Developed Test Case Matrix traceability
  • Conducted reviews of requirements/specifications documents and evaluated them for coverage of requirements, adequacy of test cases/procedures
  • Performed Regression, Integration and Functional testing on the application


UAT Analyst

MegaMindsInc
Fairfax
01.2001 - 07.2003
  • Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.

Software Tester

Verizon Wireless
, California
05.2000 - 10.2000
  • Involved in testing of the National Account extranet.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Analyzed the Functional Requirements and Design Specifications documents to ensure that the system met all of the technical and business requirements


Education

MBA - Management Information Systems

All India Management Association, Deakin University
India
01.1999 - 01.2001

Diploma - Computer Applications

NIIT
Delhi India
01.1993 - 01.1995

Bachelor of Science - Ecommerce

Delhi University
Delhi India
01.1992 - 01.1994

Skills

JIRA, HP ALM, HP Quality Center, PVCS Tracker

Certification

Agile Scrum Master

Timeline

Agile Scrum Master

06-2020

SQA Tester- Contractor

Navy Federal Credit Union
01.2011 - Current

Senior QA Analyst

Aclara Software
04.2007 - 08.2009

Senior UAT Consultant

FAA, Federal Aviation Administration
04.2005 - 10.2005

QA Analyst

Compusearch Software Systems
11.2003 - 03.2005

UAT Analyst

MegaMindsInc
01.2001 - 07.2003

Software Tester

Verizon Wireless
05.2000 - 10.2000

MBA - Management Information Systems

All India Management Association, Deakin University
01.1999 - 01.2001

Diploma - Computer Applications

NIIT
01.1993 - 01.1995

Bachelor of Science - Ecommerce

Delhi University
01.1992 - 01.1994
Manisha Singhal