Manizheh Mozaffari

• Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their to meet business needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Managed customer service requiring quick thinking, efficient planning, and people skills.
• Alleviated customer complaints with strong communication and listening skills.
• Able to train new employees in attaining strong customer service.
• Commited, loyal, and hard worker with team work skills.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store.
• Remained cool during heated exchanges with customers and reached a peaceful resolution.

Averaged 50 calls daily by phone in order to solicit sales for goods and services.

Maintained all billing and collections records.