Manjeet Singh
Bristol,PA
Summary
Detail-oriented professional specializing in customs compliance and financial management. Proven expertise in managing complex customs entries and coordinating with stakeholders to ensure timely resolutions. Recognized for enhancing operational efficiency and achieving team objectives through proactive problem-solving and effective communication.
Overview
15
15
years of professional experience
Work History
Customs Brokerage Tier 3
UPS
Philadelphia, Pennsylvania
11.2025 - Current
- Handled complex U.S. customs entries and escalated clearance issues, ensuring CBP compliance and timely resolution.
- Resolved customs holds, entry discrepancies, and documentation issues, minimizing shipment delays and enhancing clearance efficiency.
- Coordinated with CBP, customers, brokers, and internal teams to facilitate timely customs clearance and streamline operations.
- Review import documentation, HTS classifications, valuation, and country-of-origin information for accuracy.
- Serve as a subject-matter resource for customs regulations, compliance, and complex brokerage cases.
HR /Senior Accounting Manager
Holiday Inn Express & Suites
Fort Washington, PA
01.2022 - 02.2026
- Prepared balance sheets, cash flow reports, and income statements for comprehensive financial assessment.
- Managed budgets, assets, portfolios, accounts payable, and receivable for comprehensive reporting.
- Supervised efficient and compliant completion of monthly financial reporting packages.
- Executed reconciliations and account analysis, contributing to accuracy of quarterly financial documentation and management.
- Created and distributed audits, budgets, and internal/external financial reports to enhance transparency and compliance.
- Reviewed documents and data to deliver precise presentations and forecasts to management.
- Processed payroll data for 35 employees, ensuring adherence to company guidelines.
- Implemented cost-saving measures resulting in substantial company savings and enhanced profitability.
Sales Manager
Holiday Inn Express & Suites
Fort Washington, PA
01.2021 - 02.2026
- Facilitated client room reservations, strengthening partnerships with venues and local businesses to enhance service offerings.
- Achieved profit margins of 20 to 40 percent on all booked rooms and meeting spaces.
- Negotiated competitive rates for clients, resolving billing issues to ensure client satisfaction and retention.
- Conducted cold calls to identify and secure new sales opportunities while delivering customer support.
- Coordinated marketing initiatives to promote hotel offerings and events.
- Trained staff on customer service standards and hotel policies.
Front Desk Agent
Holiday Inn Express & Suites
Fort Washington, Pennsylvania
02.2020 - 02.2026
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Processed room deposits and payments at front desk, ensuring accurate transactions.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used Opera software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Maintained clean and organized front desk areas to uphold polished company image.
Assistant Manager
Dunkin
Bensalem, PA
05.2015 - 12.2020
- Supervised daily operations to achieve performance quality and service standards.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Conducted regular inventory counts to verify stock levels and forecast future needs.
- Provided hands-on customer assistance while maintaining knowledge of consumer preferences.
- Specialized in multitasking coffee and sandwich preparation efficiently.
- Assisted 100 to 300 customers during eight-hour shifts, ensuring satisfaction.
- Trained new employees on food preparation, point-of-sale terminals, and front-of-house operations.
Subway - Sandwich Artist
Dunkin
Bensalem, PA
01.2012 - 01.2020
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
BBA - Business Administration and Management
Temple University
Skills
- Customs compliance and documentation
- HTS classification
- Direct procurement and negotiation
- Production planning and control
- Inventory management
- Financial management and reporting
- Team leadership
- Staff supervision
- Internal controls
- Customer relationship management
- Team training and development
- Problem solving
- Attention to detail
- Communication skills
- Time management
Languages
Hindi, Punjabi
Timeline
Customs Brokerage Tier 3
UPS
11.2025 - Current
HR /Senior Accounting Manager
Holiday Inn Express & Suites
01.2022 - 02.2026
Sales Manager
Holiday Inn Express & Suites
01.2021 - 02.2026
Front Desk Agent
Holiday Inn Express & Suites
02.2020 - 02.2026
Assistant Manager
Dunkin
05.2015 - 12.2020
Subway - Sandwich Artist
Dunkin
01.2012 - 01.2020
BBA - Business Administration and Management
Temple University