Manning Stone
Target
Nashville,TN
4
years of professional experience
Early-career professional with experience in customer service, workflow management, and cash handling. Known for strong organization, safety awareness, and reliable support that keeps operations running smoothly and customers satisfied.
Work History
Tech Consultant
6 Months- Assisted customers with product selection, questions, and purchase decisions.
- Processed sales transactions accurately using point-of-sale system.
- Maintained organized sales floor with stocked shelves and clear displays.
- Resolved customer concerns promptly while supporting a positive shopping experience.
- Replenished merchandise and monitored inventory levels for daily availability.
- Supported team members during peak traffic and store opening tasks.
- Followed company policies for returns, exchanges, and cash handling.
- Built product knowledge quickly to recommend items and improve service quality.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for the sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
House Manager
1 Year 4 Months- Supervised front-of-house operations, ensuring auditoriums, lobby, and restrooms met cleanliness and presentation standards.
- Directed guest service responses, resolving complaints and escalated issues promptly and professionally.
- Coordinated opening and closing procedures daily, verifying readiness of concessions, box office, and auditorium areas.
- Enforced safety and security procedures, responding to incidents and supporting emergency protocols.
- Trained new team members on service expectations, theatre policies, and daily operational routines.
- Managed cash-handling activities, supporting accurate drawer counts and end-of-shift reconciliation.
- Communicated with concession and projection teams to maintain show flow and consistent guest experience.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Monitored staff coverage, assigning tasks to maintain smooth theatre operations during peak attendance.
Concessions Worker
1 Year 4 Months- Operated POS systems to process concession orders accurately and efficiently.
- Prepared popcorn, beverages, and packaged snacks following food safety standards.
- Refilled concession stands with snacks and beverages during busy hours. to maintain product availability during peak periods.
- Kept service areas clean and organized for efficient operations., equipment, and food preparation surfaces.
- Handled cash and card transactions while balancing register accuracy.
- Assisted guests with menu selections and resolved order issues professionally.
- Monitored inventory levels and replenished supplies to prevent service delays.
- Collaborated with team members to support smooth concession operations.
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Maintained clean, organized workspace according to operational standards.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Assisted patrons with accessibility needs, special seating, and venue navigation.
- Coordinated with security, box office, and concessions teams to resolve guest issues.
- Monitored aisles, exits, and seating sections to support safety and compliance.
- Trained new ushers on guest service standards, entry procedures, and emergency response.
- Responded quickly to disruptions, maintaining a calm environment and smooth event operations.
- Directed ticket holders to seats and facility locations.
Education
Bachelor of Arts - Mulitmedia Journalism
- Dean's List (Fall 2025)
- 3.5 GPA
Associate of Arts - Multimedia Journalism
- Dean's List (Spring 2025)
- 3.5 GPA
Skills
Client relationship management
Business analysis
Financial management
Organizational management
Employee scheduling
Safety management
Customer engagement
Staff training
Event planning
Facility oversight
Exceptional organization
Housekeeping
Timeline
Tech Consultant
Target
05.2026 - CurrentRead More
House Manager
Malco Theatres
01.2024 - 05.2025Read More
Concessions Worker
AMC Theaters
05.2022 - 09.2023Read More
Mississippi State University
Bachelor of Arts from Mulitmedia Journalism
Read More
Itawamba Community College
Associate of Arts from Multimedia Journalism
Read More