Summary
Work History
Education
Skills
Languages
Interests
Timeline
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Manny Caldwell

Manny Caldwell

Tacoma,Washington

Summary

Dynamic professional with experience at WSU Athletics Tickets, enhancing guest satisfaction through effective problem-solving and assertive communication. Demonstrated dependability by swiftly resolving ticketing issues, reducing wait times, and collaborating with security to ensure safety. Proven leadership skills and event knowledge contribute to a positive experience for all attendees.


Work History

WSU Ticket Scanner

WSU Athletics Tickets
02.2025 - 04.2025
  • Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
  • Collaborated with security personnel to ensure the safety of all attendees by detecting fraudulent tickets or unauthorized entry attempts.
  • Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
  • Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.

Education

Bachelor of Arts - Sports Management

Washington State University
Pullman, WA
05-2028

High School Diploma -

Stadium High School
Tacoma, WA
06-2024

Skills

  • Quick learner
  • Dependability
  • Assertiveness
  • Event knowledge
  • Time management
  • Problem-solving
  • Positive engagement
  • Team leadership
  • Child supervision
  • Effective communication

Languages

English
Native or Bilingual

Interests

  • Youth Development Programs
  • Reading
  • Music
  • Theatre
  • Outdoor Recreation
  • Youth Sports
  • Professional Sports

Timeline

WSU Ticket Scanner

WSU Athletics Tickets
02.2025 - 04.2025

Bachelor of Arts - Sports Management

Washington State University

High School Diploma -

Stadium High School
Manny Caldwell