Manuel Colergo
Spring Valley,CA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Security Agent
Estancia La Jolla Hotel And Spa
La Jolla, CA
03.2020 - Current
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Assessed ongoing risk factors and suggested improvements to senior management.
Security Officer/ Dispatch
Salk Institute Biological Studies-Allied Universal
San Diego, CA
01.2019 - 03.2020
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Critical Asset Security Team Officer
Sempra Energy- Allied Universal
San Diego, CA
06.2016 - 01.2019
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Conducted hourly patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity. Trained and experienced in using a wide variety of cameras including motion sensor, PTZ's and flir.
- Maintain a close and professional working relationship with US Customs and Border Protection and San Diego Sheriffs.
Table Games Floor Supervisor
Viejas Casino & Resort
Alpine, CA
09.2006 - 06.2016
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards.
- Oversaw area games to maintain security and compliance.
- Monitored chips purchases, table inventories and player win ratios.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
Education
High School Diploma -
Granite Hills High School
El Cajon, CA09.1993
Skills
- CCTV Surveillance
- Conflict resolution techniques
- Dispatch
- Crisis Intervention Training
- Superior customer service
Certification
- BSIS California guard card
- CPR/AED/First Aid certified
Timeline
Security Agent
Estancia La Jolla Hotel And Spa
03.2020 - Current
Security Officer/ Dispatch
Salk Institute Biological Studies-Allied Universal
01.2019 - 03.2020
Critical Asset Security Team Officer
Sempra Energy- Allied Universal
06.2016 - 01.2019
Table Games Floor Supervisor
Viejas Casino & Resort
09.2006 - 06.2016
High School Diploma -
Granite Hills High School