Manny Hartness
Charlotte,NC
Summary
Dynamic and dedicated professional with lifeguard certification and strong communication skills, recognized for enhancing customer satisfaction at Boot Barn. Proven ability to resolve issues effectively and lead safety initiatives, ensuring optimal experiences for patrons. Committed to maintaining high standards in safety and service through proactive problem-solving and teamwork.
Overview
2
2
years of professional experience
Work History
Sales Associate
Boot Barn
Concord, NC
10.2025 - 01.2026
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of merchandise displays to enhance customer experience.
- Responded to customer inquiries and resolved issues promptly to ensure satisfaction.
- Adapted quickly to changing store priorities while maintaining a positive attitude toward challenges.
Lifeguard
LIVunLtd
Huntersville, NC
04.2025 - 08.2025
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Lifeguard
Trident Pool Group
Huntersville, NC
04.2024 - 10.2024
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
Education
Bradford Preparatory School
Charlotte, NC05.2027
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- Patience and empathy
- Complex Problem-solving
- Record keeping
Extra-Curriculars
Not to mention, I wrestle at Bradford Preparatory School for a state qualifying team. We work hard everyday, pushing past our limits and not stopping at the face of discouragment which ultimately blesses us with discipline that is unheard of.
Timeline
Sales Associate
Boot Barn
10.2025 - 01.2026
Lifeguard
LIVunLtd
04.2025 - 08.2025
Lifeguard
Trident Pool Group
04.2024 - 10.2024
Bradford Preparatory School