Emanuel Banks
Pennsauken,NJ
Summary
Dynamic and detail-oriented professional with experience at Octapharma Plasma, excelling in donor screening and patient relations. Proven ability to enhance donor satisfaction through exceptional communication and quality control. Skilled in data entry and adaptable to fast-paced environments, ensuring compliance and safety in all procedures.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Donor Center Technician
Octapharma Plasma
09.2024 - Current
- Assist with donor registration and screening processes to ensure compliance with safety protocols.
- Enhance donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
- Support collection procedures by preparing equipment and maintaining cleanliness in donor areas.
- Learn and adhere to proper blood handling techniques to maintain quality standards.
- Communicate effectively with donors to provide information and address concerns during visits.
- Collaborate with team members to streamline workflow and improve overall efficiency in donor center activities.
- Document donor information accurately in systems for effective tracking and reporting purposes.
- Increase donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Ensure donor safety and comfort by closely monitoring vital signs during the donation process.
Patient Transport Assistant
Penn Presbyterian Hospital
04.2019 - 02.2024
- Assisted with patient transport between departments, ensuring timely and safe movement.
- Collaborated with nursing staff to prioritize transport schedules efficiently.
- Maintained cleanliness and organization of transport equipment and vehicles.
- Monitored patient comfort during transit, addressing needs promptly.
- Contributed to a positive hospital environment by maintaining a professional demeanor and offering compassionate care to patients.
- Fostered strong relationships with team members across various departments through clear communication and teamwork.
Medical Courier
Mideast Delivery Solutions
06.2010 - 12.2018
- Delivered medical supplies and specimens to various healthcare facilities efficiently.
- Ensured compliance with safety regulations and proper handling of sensitive materials.
- Collaborated with dispatch team to optimize delivery routes and timelines.
- Maintained accurate documentation of deliveries and pick-ups in real-time systems.
- Strengthened client relationships by consistently meeting or exceeding delivery expectations and deadlines.
Education
High School Diploma -
Saint Gabriel‘s High
Norristown, PASkills
- Patient confidentiality
- Adaptable mindset
- Quality control procedures
- Data entry proficiency
- Donor screening
- Medical history assessment
- Sample labeling
- Supply inventory
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Critical thinking
- Adaptability and flexibility
- Team building
- Quality control
- Sample analysis
- Patient relations
- Professional demeanor
- Equipment calibration
Timeline
Donor Center Technician
Octapharma Plasma
09.2024 - Current
Patient Transport Assistant
Penn Presbyterian Hospital
04.2019 - 02.2024
Medical Courier
Mideast Delivery Solutions
06.2010 - 12.2018
High School Diploma -
Saint Gabriel‘s High