Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
Work History
Program Manager
NIKE Inc.
04.2021 - Current
Spearheaded multi-year, multi-million-dollar strategic initiatives across internal divisions and third-party organizations, driving critical business outcomes aligned with corporate goals
Designed and implemented project management best practices, ensuring consistent delivery on time and within budget for large-scale projects exceeding 12 months in duration
Defined and tracked key performance indicators (KPIs) such as project delivery timelines, cost efficiency, and stakeholder satisfaction, achieving a 20% improvement in project success rates
Developed comprehensive business cases and project plans, including work breakdown structures, schedules, resource allocation, and budgets, securing management buy-in and stakeholder approval
Collected, analyzed, and summarized project data, including task progress, resource utilization, and cost metrics, to ensure transparency and effective decision-making
Acted as the primary liaison among internal teams, external stakeholders, and project development groups, fostering seamless coordination and collaboration
Facilitated communication across project participants, expediting resolution of issues and optimizing workflow efficiency
Led RACI-driven stakeholder alignment sessions, ensuring executive sponsors, product teams, and vendors were properly engaged, improving project transparency and buy-in
Scheduled and led project status meetings, issue resolution discussions, and stakeholder briefings to ensure alignment and progress visibility
Managed cross-functional teams for successful project completion within deadlines and budgets
Managed multiple strategic projects with numerous sub-projects or workstreams
Orchestrated Go/No-Go meetings after each phase to prevents last-minute failures and enhance stakeholders confidence
Quality Analyst Lead & Release Coordinator
Florida Blue (Blue Cross Blue Shield of Florida)
09.2017 - 04.2021
Led by example, guiding team members on automation best practices and improving overall test coverage
Analyzed root causes of recurring issues, implementing preventive measures to reduce future occurrences.
Helped streamline testing by reducing execution time and making tests more reliable
Supported successful product launches by meticulously validating feature sets against defined requirements.
Developed and maintained comprehensive documentation for test plans, cases, and scripts, ensuring consistency across the team.
Orchestrated Agile software updates, ensuring punctual delivery with no post-release issues.
Streamlined defect triage, reducing critical issues by 15% during the launch phase.
Devised comprehensive release plans, fostering cross-team alignment and seamless transitions.
Initiated API and cross-browser tests, boosting customer experience and cross-compatibility by 25%.
Collaborated with stakeholders to achieve a 98% sprint release success rate.
QA Engineer
Icore Infotech Inc.
01.2017 - 08.2017
Developed comprehensive test plans, enhancing test coverage by 30%
Orchestrated user acceptance testing for five software updates, streamlining defect tracking and resolution processes; the implemented changes resulted in improved product stability, now utilized by over 200 active users
Streamlined regression testing, augmenting efficiency by 20% through automation
Manual Testing Engineer
Q9 Software LLC
04.2016 - 12.2016
Directed testing for multiple client-server applications, ensuring project success with rigorous processes and comprehensive documentation
Refined cross-browser compatibility testing, resulting in a 15% reduction in production defects
Collaborated with various teams to enhance testing procedures
Education
Master of Science - Applied Engineering and Technology Management
Murray State University
Murray, Kentucky
01.2015 - 12.2015
Bachelor of Technology - undefined
Jawaharlal Nehru Technological University
Hyderabad, Telangana
05.2010 - 05.2014
Skills
Analytical Strategic Frameworks
Accomplishments
Achieved $2.9M in cost savings through strategic implementation of 3PL Transportation Management Systems, significantly improving Nike's logistics operations.
Reduced workload by 850 person-days through innovative process automation and continuous improvement initiatives, saving valuable resources.
Earned special recognition for contributions to the Eligibility & Benefits Service Engine during the Florida Blue My Life Plan Project (12/18).
Played a key role in the successful launch of the My Health Link website as part of the Truli For Health Project (01/20).
Certification
CAPM - Certified Associate in Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
PMP - Project Management Professional
06-2025
Generative AI Overview for Project Managers
06-2025
CAPM - Certified Associate in Project Management
03-2025
Program Manager
NIKE Inc.
04.2021 - Current
Quality Analyst Lead & Release Coordinator
Florida Blue (Blue Cross Blue Shield of Florida)
09.2017 - 04.2021
QA Engineer
Icore Infotech Inc.
01.2017 - 08.2017
Manual Testing Engineer
Q9 Software LLC
04.2016 - 12.2016
Master of Science - Applied Engineering and Technology Management