

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
• Managed multiple concurrent enterprise releases and technology initiatives across healthcare platforms using structured SDLC and Agile methodologies.
• Led end-to-end release planning, including requirements alignment, environment readiness, testing coordination, defect management, deployment planning, and post-release validation.
• Conducted detailed analysis of release processes, identifying operational gaps, dependencies, and inefficiencies; recommended and implemented improvements that reduced cycle time and improved release stability.
• Collaborated with Product Owners, Business SMEs, and architecture teams to evaluate new project requests by performing initial scope assessments, drafting RACIs, reviewing business cases, and completing high-level SWOT-style feasibility checks.
• Developed and maintained critical project management documentation such as project charters, release plans, test plans, risk assessments, traceability matrices, change control documentation, and go/no-go criteria.
• Created and maintained project schedules, RAID logs, and contingency plans to ensure timely resolution of risks and issues and remove delivery barriers across multiple teams.
• Oversaw release governance by planning and facilitating cross-functional meetings, including release readiness reviews, defect triage sessions, daily stand-ups, and stakeholder alignment meetings.
• Facilitated the intake and initiation process by obtaining formal approvals from Project Owners and Sponsors, aligning expectations on objectives, timelines, and governance checkpoints before execution began.
• Built and maintained detailed project schedules using Microsoft Project and tracked financials and resource allocations using SmartSheets, ensuring visibility into cost, scope, and timeline impacts.
• Conducted recurring stakeholder meetings to review progress against scope, budget, and risks; provided concise, executive-ready written and verbal updates to leadership across Digital Health and QA organizations.
• Supported procurement processes by coordinating vendor onboarding, reviewing SOW timelines, and ensuring contract deliverables aligned with resource needs, testing windows, and operating model constraints.
• Delivered weekly and monthly status reports to senior leadership highlighting progress, risks, dependencies, budget impacts, and operational KPIs.
• Managed resource planning and operational budgets by tracking resource utilization, travel needs, vendor hours, and testing support costs; worked with leadership to identify variances and support accurate forecasting.
• Provided recommendations to optimize operational processes, improve testing efficiency, enhance release quality, and strengthen coordination between development, QA, infrastructure, and business teams.
• Partnered with architects, product owners, QA leads, engineering managers, and business SMEs to ensure alignment on release scope, timelines, and risk mitigation strategies.
• Developed project dashboards and metrics in Excel, JIRA, and Confluence, ensuring accurate data for critical and major releases and enabling data-driven executive decisions.
• Supported staff by providing guidance on project management best practices, documentation standards, quality gates, and release governance procedures.
• Worked extensively with insurance data, membership, eligibility, provider workflows, and compliance-driven processes.
• Led project closeout activities including delivery validation, stakeholder satisfaction confirmation, lessons learned sessions, and transition to operations, documented insights and shared recommendations with leadership for continuous improvement.
Analytical Strategic Frameworks
Financial Budgeting
Change Process Management
Systematic Process Enhancement
Quantitative Assessment
Effective Communication
Collaborative Decision Making
Analytical Problem Solving
Effective Team Collaboration
Agile Methodologies
Stakeholder Engagement
Program Management
Risk Mitigation
Innovative Thinking
Project Leadership
API Testing
Release Coordinator
Data Maintenance
Project management
Risk analysis and management
Project coordination
Agile projects
CAPM - Certified Associate in Project Management
PMP - Project Management Professional
Generative AI Overview for Project Managers
CAPM - Certified Associate in Project Management