Dynamic technical analyst skilled in troubleshooting and process documentation. Recognized for reliability and multitasking abilities, successfully managing statewide projects that improved system functionality and operational efficiency.
Overview
4
4
years of professional experience
Work History
Technical Analyst
Informatic Concepts- Atrium Health
Charlotte, NC
11.2024 - Current
Directed team of 6 in the strategic replacement of outdated Capsa medical carts with new Howard medical carts statewide.
Documented processes and user guides to enhance knowledge sharing across departments.
Identified software issues and implemented troubleshooting techniques to ensure system functionality.
Conducted thorough diagnostics and implemented repairs on Howard medical carts, enhancing operational reliability and performance.
Managed cross-functional efforts to ensure timely and efficient equipment replacement and installation in Atrium Health hospitals across the state.
Installed and requested special software pushes to different Asset # within Atrium health PCs.
Package Handler
Sterigenics
Charlotte, NC
01.2024 - 10.2024
Operated pallet jacks and hand trucks to transport packages efficiently.
Assisted in sorting and organizing warehouse inventory for optimal accessibility.
Maintained cleanliness and organization of work areas to adhere to safety standards.
Collaborated with team members to ensure timely package delivery and processing.
Assistant Property Manager
RentSiestaKey
Siesta Key, FL
01.2022 - 10.2022
Coordinated tenant communications to address concerns and ensure satisfaction.
Assisted in managing lease agreements and property documentation for compliance.
Conducted property inspections, identifying maintenance needs and coordinating repairs.
Supported marketing efforts to enhance property visibility and attract new tenants.