Manoucha Georges
Madison
Summary
A Grad Student at Oklahoma State who simultaneously builds on aspirations with the combination of passion and hard work. An individual who is a quick thinker and yet highly focuses on customer experience and team member involvement. Highly experienced in the realms of sales, time management and prioritization.
Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
AmeriCorps Visa
More Smiles Wisconsin
01.2025 - Current
- Serving as a "Volunteer in Service to America" member, working with non-profit organizations and public agencies to build capacity and create sustainable change by addressing poverty-related issues through activities like volunteer recruitment, grant writing, fundraising, and community outreach, ultimately aiming to empower low-income communities and organizations serving them
- More Smiles Wisconsin
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Clinical Laboratory Assistant
Exact Sciences Laboratories
04.2025 - Current
- Prepared and processed biological samples for testing according to established protocols.
- Maintained laboratory equipment and ensured compliance with safety regulations.
- Assisted in data entry and documentation of test results within laboratory information systems.
- Conducted routine quality control checks to ensure accuracy of laboratory processes.
- Collaborated with team members to streamline sample processing workflows.
- Ensured a safe working environment through strict adherence to safety protocols and routine equipment maintenance checks.
Uncertified Correctional Officer
Florida Department Of Corrections
09.2024 - 01.2025
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular patrols of assigned areas to maintain security and order within the institution.
- Responded promptly to emergencies, employing de-escalation techniques to manage conflicts.
- Documented incidents and prepared reports for review by supervisory staff.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Substitute Teacher
Kelly Services
05.2021 - 01.2025
- Adhering to the curriculum and lesson plans assigned by the regular teacher. Following procedures and achieving lesson goals and assigning and explaining homework
- Implemented lesson plans to facilitate student learning in diverse classroom settings.
- Adapted instructional methods to meet varying student needs and learning styles.
- Maintained classroom discipline and created a positive learning environment for students.
- Assisted in evaluating student performance and providing constructive feedback for improvement.
Nutrition Assistant/ Consumer Experience Specialist
Advent Health
08.2020 - 12.2024
- Providing dieticians with the facility's meal and menu planning. Obtaining dietary information and assessing the nutritional habits of patients. Recording individual risk factors or dietary restrictions that might impact meal planning. Coordinating meal plans with nutritionists and healthcare professionals.
- Responsible for ensuring customers have a positive interaction with a company by actively listening to their needs, resolving issues promptly, gathering feedback, and collaborating with various departments to identify and implement improvements across all customer touchpoints, ultimately aiming to increase customer satisfaction and loyalty.
- Managed inventory of food supplies, ensuring timely replenishment and organization.
- Collaborated with dietitians to ensure accurate nutritional information is conveyed to patients.
Child Protection Investigator
Department of Children and families
05.2021 - 08.2021
- Investigate alleged child abuse, neglect, and /or abandonment of children to determine if abusive or unsafe conditions exist and take appropriate actions to ensure the safety of children within state mandated timeframes.
Education
Ph.D. - Health Services Administration
Oklahoma State University
Stillwater, OK12-2025
Bachelor of Science - Health Services/ Health Management
University of South Florida
Tampa, FL08.2020
Associate of Arts - General Studies
Valencia College
Orlando, FL08.2018
Master of Science - Health Services Administration
Florida International University
08-2024
Skills
- Customer Service
- Interpersonal skill
- Organization
- Communication
- Medical Terminology
- Time management
- Bilingual
- Microsoft Office Software
- Balance/ Flexibility
- Laboratory safety compliance
- Biological sample preparation
- Data entry accuracy
- Quality control procedures
- Team collaboration
- Community outreach
- Grant writing
- Volunteer recruitment
- Nutritional assessment
- Customer service excellence
- Classroom management
Affiliations
- Alpha Kappa Alpha Sorority Inc
- America College of Healthcare Executives
- National Association of Health Services Executive
- AUPHA
Certification
- Green belt six sigma- Florida International University
Languages
French
Limited Working
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Clinical Laboratory Assistant
Exact Sciences Laboratories
04.2025 - Current
AmeriCorps Visa
More Smiles Wisconsin
01.2025 - Current
Uncertified Correctional Officer
Florida Department Of Corrections
09.2024 - 01.2025
Substitute Teacher
Kelly Services
05.2021 - 01.2025
Child Protection Investigator
Department of Children and families
05.2021 - 08.2021
Nutrition Assistant/ Consumer Experience Specialist
Advent Health
08.2020 - 12.2024
Ph.D. - Health Services Administration
Oklahoma State University
Bachelor of Science - Health Services/ Health Management
University of South Florida
Associate of Arts - General Studies
Valencia College
Master of Science - Health Services Administration
Florida International University