Word
Manpreet Kaur
Front Desk Receptionist
Surrey ,BC
Summary
Dynamic professional with a proven track record at KHANA PEENA RESTAURANT, excelling in customer satisfaction and operational efficiency. Skilled in security awareness and exceptional verbal communication, adept at enhancing client relations and streamlining business administration. Demonstrated ability to improve performance and maintain a high level of organization, contributing to a welcoming and secure environment. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
1
1
year of professional experience
Work History
RECEPTIONIST AND LINE COOK
KHANA PEENA RESTAURANT
Surrey
10.2023 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
Schooling In Arts - Arts
Dips College
Punjab Bechlor Of Arts - Arts
Alexander College
Surrey Skills
Security awareness
Correspondence distribution
Staff Management
Transcription and dictation
Mail handling
Business administration
Technical Support
Strategic planning
Performance improvement
Customer/Client relations
Time management
Multi-line Telephone Systems
Organization skills
Telephone skills
Verbal and written communication
Scheduling
Customer and client relations
Project Management
Software
Microsoft Office
Languages
Hindi
Full Professional
Punjabi
Full Professional
Interests
Sports
Cooking
Travelling
Arts
Dance
Acting
Timeline
RECEPTIONIST AND LINE COOK
KHANA PEENA RESTAURANT
10.2023 - 09.2024
Schooling In Arts - Arts
Dips College
Bechlor Of Arts - Arts
Alexander College