Manroop Kaur
Lakeville,MN
Summary
Customer-focused professional with experience in customer service, restaurant operations, front desk operations, and team training. Skilled in training new team members and working in fast-paced environments. Committed to delivering positive customer experiences while supporting team objectives and embracing new challenges.
Overview
3
3
years of professional experience
Work History
Expo/Expo Runner
Bourbon Butcher
Farmington, MN
06.2026 - Current
- Delivered food and beverages to customers, enhancing dining experience through prompt and accurate service.
- Collaborated with team members to ensure seamless service during peak hours, contributing to overall customer satisfaction.
- Prepared ingredients and maintained cleanliness, supporting kitchen staff in efficient operations.
- Garnished meals carefully before serving to ensure presentation quality.
Front Desk Associate
Lucky Shots Pickleball Club
Minneapolis, MN
12.2025 - 04.2026
- Provided exceptional customer service to members and guests in a fast-paced environment.
- Provided friendly, professional support in front-desk operations and addressed facility needs to enhance overall member satisfaction.
- Resolved inquiries and concerns promptly, ensuring a welcoming atmosphere for all members and guests.
- Supported daily facility operations, directly contributing to a positive member experience.
Trainer/Team Member
Chick-fil-A
Burnsville, MN
09.2023 - 01.2026
- Delivered high-quality customer service in a fast-paced, team-oriented environment to enhance guest satisfaction.
- Worked extensively in the back of house, preparing food, assembling orders, maintaining kitchen organization, and following food-safety procedures.
- Collaborated with kitchen and front-of-house team members to improve efficiency and ensure accurate, timely orders.
- Worked across back of house, front of house, and drive-thru operations, adapting quickly to changing team needs.
- Trained and coached new team members on restaurant procedures, food preparation, customer service, and teamwork.
- Partnered with team members to streamline processes and elevate the overall guest experience.
Education
High School -
Lakeville North High School
LakevilleSkills
- Food Preparation
- Kitchen Operations
- Food Safety
- Expo Coordination
- Order Management
- Customer Service
- Team Training
- Team Collaboration
- Communication
- Problem Solving
- Time Management
- Multitasking
- Organization
- Reliability
- Leadership
- Conflict Resolution
- Relationship Building
Leadership Experience
Competitive Swim Team Athlete, 2 Years, Developed discipline, commitment, teamwork, and time-management skills through competitive athletics. Worked closely with coaches and teammates to achieve performance goals and maintain accountability.
Timeline
Expo/Expo Runner
Bourbon Butcher
06.2026 - Current
Front Desk Associate
Lucky Shots Pickleball Club
12.2025 - 04.2026
Trainer/Team Member
Chick-fil-A
09.2023 - 01.2026
High School -
Lakeville North High School