Mansour Massis

Smarttab POS — Regional Sales Manager
California | August 2020 – Present

• Consistently exceeded monthly and annual sales goals through strategic business development, customer retention, and account expansion.
• Led the California sales team in expanding territory reach, increasing market penetration, and growing brand recognition through word-of-mouth and relationship marketing.
• Took a hands-on approach by wearing multiple hats: leading sales, providing technical on-site troubleshooting, and delivering customer support to ensure client businesses remain operational.
• Built and maintained strong partnerships and long-term client relationships, fostering loyalty and referrals.
• Facilitated and led regular sales meetings to motivate the team, maintain high morale, and uphold performance quality across the board.
• Played a key role in driving Smarttab’s growth in the California market by combining sales leadership with operational support and customer success.

• Grew sales territory from 10 to 100 accounts within 12 months.
• Exceeded monthly sales targets consistently.
• Targeted businesses ranging from 10 to 1000+ employees.
• Delivered compelling product presentations to both prospects and existing clients.
• Conducted cold calling and followed up on marketing leads to generate new business.

• Exceeded monthly sales targets, securing Gillig (largest U.S. bus manufacturer) within the first 3 months.
• Met with clients to assess needs and tailor energy solutions.
• Delivered persuasive product presentations to boost conversion rates.
• Drove lead generation through trade shows, networking, and outreach.

• Sold managed services to banks and lenders, demonstrating cost-saving and ROI advantages.
• Scheduled and led meetings with financial institutions to present service offerings.
• Engaged in high-volume cold calling to generate leads and secure client meetings.

• Managed 30+ staff across four departments: bar, restaurant, sundries, and room service.
• Handled scheduling, payroll, and incentive programs.
• Oversaw vendor and supplier relations and resolved guest service issues.