Mansour Naghibi
Mobile,AL
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
2027
2027
years of professional experience
Work History
Team Leader
Chick Fill A
Mobile, Alabama
02.2025 - Current
- Conducted regular performance reviews to assess individual team member progress.
- Developed strategies for problem solving and conflict resolution among team members.
- Trained new employees on company standards and procedures.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Coordinated daily tasks to optimize workflow and efficiency.
- Collaborated with management to implement new operational strategies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed daily quality assurance duties to provide feedback for improvements.
- Managed inventory levels and organized stock in the kitchen area.
Customer service and Toy Repair
Toy's place
Savannah, GA
- Specializing in the restoration, assembly, and quality assurance of remote-controlled vehicles for resale.
- Restocked shelves and organized merchandise by age group and brand
- Processed purchases using point-of-sale system and handled cash payments
- Answered product questions and explained features, safety, and age recommendations
- Maintained clean displays and straightened aisles throughout store shifts
- Assisted with inventory counts and reported missing toy stock
- Supported team during busy holidays and managed customer service needs
- Inspected incoming shipments for damage or missing items before stocking shelves.
- Monitored stock levels and reordered items as needed to maintain adequate supplies.
Education
Grove's Highschool
Savannah, GASkills
- Quality assurance
- Inventory management
- Performance reviews
- Feedback provision
- Quality improvement
- Problem solving
- Mentoring capabilities
- Effective communication
Timeline
Team Leader
Chick Fill A
02.2025 - Current
Customer service and Toy Repair
Toy's place
Grove's Highschool