Manswani Singh
Covington,GA
Summary
Detail-oriented and experienced Health Services Manager with a strong background in managing and organizing patient health information. Skilled in maintaining accurate medical records, applying strict condentiality protocols, and ensuring compliance with regulatory standards. Proven ability to build rapport with clients, effectively manage crisis situations, and promote a safe and supportive environment. Strong communication and organizational skills, coupled with a genuine passion for helping others achieve their full potential.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unit Training Manager
United States Air Force Reserve
01.2025 - Current
- Developed, delivered, and evaluated education and training programs.
- Determined adequacy of existing courses and programs to meet training requirements and meet standards.
- Selected instructional design, methods and media.
- Developed objectives to meet academic, vocational and technical standards.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Health Services Manager
US Air Force Reserve
12.2019 - Current
- Assist with conducting health care administration duties supporting 12 clinical areas/69 medical personnel/13 AFSCs.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Prepares, copies, files, safeguards, and transfers medical records IAW DoD/ AFI guidelines; performs quality reviews.
- Maintains electronic health records and patient information in compliance with HIPAA regulations.
- Performs charge out audits of medical records to ensure medical records are properly returned in a timely manner.
Banker Team Lead
Access Cobb, a Craft Bank
07.2025 - 12.2025
- Oversaw business transactions and practices to comply with regulations, bank policies, procedures, and internal audit requirements.
- Maintained relationships with business partners to assist customers with complex financial needs.
- Managed recruiting and selection process for branch in addition to participating in selection process for future branch bankers and leaders.
- Supported financial director with special projects and additional job duties.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Registered Behavior Technician
Forta Health
06.2024 - 06.2025
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Used Excell to document patient information, progress notes, and treatment plans.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
Relationship Banker
Bank of America
02.2022 - 06.2024
- Determine customer's financial services needs and prepare proposals to sell services that address these needs.
- Develop prospects from current commercial customers, referral leads, or sales.
- Answer clients' questions about the purposed and details of financial plans and strategies. Contact clients periodically to determine any changes in their financial status.
- Open accounts for clients and discover ways to make their financial lives better.
- Cultivated strong customer relationships by providing tailored advice and services.
Bank Teller
SunTrust
03.2019 - 02.2022
- Plays an integral role in customer service and overall sales numbers.
- Provide clients with accurate and efficient service.
- Process complex transactions such as foreign currency and bond redemptions.
- Responsible for monthly retention of night deposits, teller work and wire transfers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA05-2024
Health Services Management - Medical Administration
METC
Texas12-2019
High School Diploma -
Parkview High School
Lilburn12-2017
Skills
- Leadership development
- Health information management
- Client support
- Proficient in Microsoft Office
- Bilingual in Hindi and Punjabi
- Analytical problem-solving
- Data interpretation
- Healthcare compliance expertise
- Strategic development
- Patient support
- Technical education
- Training program oversight
Certification
Mental Health First Aid USA National Council for Mental Wellbeing September 2024
Trained to provide initial help to a young person experiencing a mental health or substance use challenge.
Airman Leadership School Air Force Academy July 2024
Professional military education (PME) program designed to develop leadership skills, enhance managerial capabilities, and prepare enlisted members for supervisory roles. The course covers topics such as leadership principles, communication, and the Air Force's core values.
Timeline
Banker Team Lead
Access Cobb, a Craft Bank
07.2025 - 12.2025
Unit Training Manager
United States Air Force Reserve
01.2025 - Current
Registered Behavior Technician
Forta Health
06.2024 - 06.2025
Relationship Banker
Bank of America
02.2022 - 06.2024
Health Services Manager
US Air Force Reserve
12.2019 - Current
Bank Teller
SunTrust
03.2019 - 02.2022
Bachelor of Science - Psychology
Georgia State University
Health Services Management - Medical Administration
METC
High School Diploma -
Parkview High School