Manu Sharma

Executed comprehensive information technology business transformation projects, specializing in mergers and acquisitions and management consulting.

Directed integration of Infor M3 with multiple enterprise solutions for North American acquisitions. Oversaw implementation of SAP, Oracle, and EDI systems. Led efforts to enhance planning systems across the organization.

Led implementation of Infor M3 Cloud Suite projects to enhance operational efficiency in sectors such as fashion, food and beverage, distribution, and rental.

Coached team members in the setup of the center of excellence and the train-the-trainer framework to strengthen daily operational support for M3 helpdesk and managed services.

Achieved compliance with security standards in multi-tenant cloud suite architecture through effective application governance. Delivered successful ALM practices and system upgrades. Advanced ERP modernization projects to improve system functionality.

Participated and led ERP Modernization, establishing a Center of Excellence and supporting daily operations in the current role.

Oversaw support for 8 manufacturing plants leveraging Infor M3 Cloud Suite. Managed operations for 38 rental divisions across North America, driving efficiency and productivity.

Directed resource management and stakeholder communication to ensure on-time and within-budget completion of IT projects.

Reviewed and compared vendor offerings to establish partnerships that enhance project quality and support overarching business goals.

Collaborated on enterprise architecture initiatives by ensuring secure and reliable integration of Infor ERP with various business systems.

Advised on platform ecosystem strategies to enhance operational effectiveness and drive informed decision-making.

Evaluated and integrated unique features to improve platform usability, ensuring minimal need for custom modifications.

Designed and optimized user interfaces to foster innovation and elevate overall user satisfaction.

Led a team of IT professionals to ensure successful project delivery with Infor Delivery Partners.

Project Manager for the Infor M3 Cloud Suite ERP rollout across 10 North American Manufacturing divisions.

Aligned IT initiatives with corporate objectives through collaboration with executive leadership.

Championed process improvements by implementing automation tools and methodologies.

Managed custom software development and integration with EDI partners like Walmart and FedEx.

Spearheaded migration from legacy systems to modern platforms, enhancing productivity.

Facilitated communication between IT teams and stakeholders to foster collaboration on technology initiatives.

Conducted regular system audits to ensure compliance with relevant industry regulations and standards.

Developed training programs for staff to enhance their understanding of new technologies and systems integration.

Wrote strategic business plans outlining the need for departmental information technology resources.

Set up offshore helpdesk support staff to support the plants round the clock, achieving cost-effective savings.

• Analyze current technologies used within the company and determine ways to improve
• Met with non-technical stakeholders regularly and broke concepts down into relatable terms.
• Stayed up to date on business direction and processes.
• Reviewed proposed solutions to address different business needs.
• Managed SOW contract development, pricing and status updates.
• Document and monitor requirements needed to institute proposed updates
• Work closely with Information Technology professionals within the company to ensure the hardware is available for projects and working properly
• Propose and establish a framework for necessary contributions from various departments
• Account for possible project challenges on constraints including, risks, time, resources, and scope
• Work closely with project management teams to successfully monitor the progress of initiatives
• Provide detailed specifications for proposed solutions
• Define clear goals for all aspects of a project and manage their proper execution.

• Assist the realization of business benefits for clients
• Participate in full life cycle client-facing implementation projects relating to Infor applications, working as part of an Infor Project team.
• Prioritized day-to-day delivery functions to promote sustained growth within digital and mobile technology division.
• Kept track of simultaneous project milestones using tactical approaches, established practices and strategic plans focused on production, schedule and budget objectives.
• Lead the information gathering and design process for a client implementation; including the development of functional business requirements and solution scope documents.
• Configure a client business solution
• Develop and execute test plans and test software configurations
• Provide training to clients’ key and end-users
• Provide implementation consultancy and application best practice advice.
• Achieve engagement objectives
• Provide regular internal reports on the status of projects
• Attend product functionality briefings and training sessions