Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veronica Hood

Roselle,NJ

Summary

Highly motivated dependable and care-focused Clinical Medical Assistant and Phlebotomist with almost seven years of experience and expertise in specimen collection, venipuncture, and laboratory procedures. Skilled in patient assistance, medication administration, and medical record management. Dedicated to delivering compassionate care and ensure accuracy in all aspects of healthcare services.


Overview

18
18
years of professional experience
1
1
Certification

Work History

Certified IOP Phlebotomist

BioReference Laboratories
03.2023 - Current
  • Demonstrated proficiency and confidence in venipuncture by successfully performing blood draws on over 300 patients with compassion and precision.
  • Proficiently operates centrifuges and prepares aliquots for specialized tests related to blood disorders ect.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective
  • communication with colleagues.

Certified Clinical Medical Assistant

New Jersey Cancer Care
06.2023 - Current
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Starting and monitoring patients closely during infusions, promptly addressing any adverse reactions or complications.
  • Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
  • Preforming Complete Blood Counts with differential using Sysmex. Preforming Therapeutic phlebotomies.
  • Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.

Medical Assistant Extern

Concentra Urgent Care
01.2023 - 02.2023


  • Conducted patient assessments and diagnostic tests, including obtaining vital signs, performing venipunctures, administering EKGs, audiograms, eye exams, pulmonary function tests, and fit tests, preforming DOT alcohol and drug testin, and accurately documenting results in patient charts.
  • Maintaining equipment properly sterilized with use of Autoclave and post packaging for minor procedures. Maintaining exam rooms and emergency rooms stocked with appropriate equipment.
  • Assisting physicians with minor procedures and preforming wound care.
  • Managed patient administrative duties, including obtaining information, verifying coverage, scheduling appointments, booking transportation.


Assistant Manager

Dollar Tree
06.2020 - 12.2022
  • Performed operational and store opening and closing procedures
  • Greeted 50+ customers daily, building rapport through conversation and honest recommendations
  • Reviewed sales and gross profit report to assess company efficiency.
  • Undertook store administration duties such as managing store budgets,updating financial records,scheduling staff shifts,implementing staff training, and conducting payroll.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Medical Assistant

Complete Urgent Care
08.2007 - 10.2010
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures And preforming CBC using QBC Star.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Education

Clinical Medical Assistant (CMA) -

Stepful
New York, NY
12.2022

Phlebotomy Technician | Stepful | New York, NY -

Stepful
New York, NY
07.2022

Certificate of Technical Studies - Clinical Medical Assistant

Everest Institute
South Plainfield, NJ
07-2007

Skills

  • Venipuncture
  • Blood Culturing
  • Centrifuge/ Aliquoting
  • Administering Injections
  • Preforming PPE tests/ Quantiferon
  • EKG
  • HPylori Breath Tek
  • Tempus,Signatera,Gaurdant 360
  • Preforming CBC w/ diff via Sysmex
  • IV Infusions
  • Therapeutic Phlebotomy
  • HIPAA Compliance
  • Spanish speaker

Certification

  • Certified Clinical Medical Assistant, NHA- January 2023
  • Certified Phlebotomy Technician, NHA - August 2022

Timeline

Certified Clinical Medical Assistant

New Jersey Cancer Care
06.2023 - Current

Certified IOP Phlebotomist

BioReference Laboratories
03.2023 - Current

Medical Assistant Extern

Concentra Urgent Care
01.2023 - 02.2023

Assistant Manager

Dollar Tree
06.2020 - 12.2022

Medical Assistant

Complete Urgent Care
08.2007 - 10.2010

Clinical Medical Assistant (CMA) -

Stepful

Phlebotomy Technician | Stepful | New York, NY -

Stepful

Certificate of Technical Studies - Clinical Medical Assistant

Everest Institute

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