Manuel Agosto
Schenectady
Summary
Reliable and organized team member with the ability to communicate effectively, adapt to changes, and maintain positivity. Bilingual: English & Spanish Comprehensive Writing ADP Microsoft Office Suite
Overview
10
10
years of professional experience
Work History
Outside Sales Representative
Spectrum
Latham
02.2026 - Current
- Manage 500 leads for new or existing services each month
- Handle payment information and enter client details in the system for services.
Customer Service Representative
Spectrum
Schenectady
02.2023 - 05.2025
- Handle 90+ calls daily including signing up new customers, retrieving data, presenting relevant product information, and cancelling service.
Housekeeping Director
Shaker Pointe Retirement Home, Compass Group
Watervliet
12.2021 - 11.2022
- Supervise 10 individual housekeeping Staff
- Hire and train new staff using recruitment websites such as Indeed, LinkedIn, and Ziprecruiter
- Provide human resources support through processing payroll, managing staff scheduling, and employee reviews
- Handle Invoices such as the products the company orders and checking for accuracy
Housekeeping Director
Hudson Park Rehabilitation and Nursing Center
Albany
11.2020 - 12.2021
- Supervise 25 housekeeping staff
- Provide training to employees to practice standards and policies regulated by New York State
- Handle administrative tasks such as scheduling and payroll
Housekeeping/Maintenance
Massry Assisted Living Residence at Daughters of Sarah
Albany
03.2019 - 11.2020
- Sanitize & disinfect patient rooms for incoming residents following COVID-19 guidelines
- Perform maintenance duties such as painting and fix light fixtures.
Housekeeping Team lead
Ellis Hospital Emergency Department
Schenectady
11.2016 - 03.2019
- Supervise and train 5 housekeeping staff during the overnight shift
- Clean patient rooms to ensure constant flow in fast paced the emergency room
- Provide a clean waiting room for patients waiting for care
Education
Bachelor of Science - Business Administration, concentration in Human Resources
Purdue Global University
04.2022
Coursework
- Accounting
- Corporate finance
- Management Policy and Strategy
Timeline
Outside Sales Representative
Spectrum
02.2026 - Current
Customer Service Representative
Spectrum
02.2023 - 05.2025
Housekeeping Director
Shaker Pointe Retirement Home, Compass Group
12.2021 - 11.2022
Housekeeping Director
Hudson Park Rehabilitation and Nursing Center
11.2020 - 12.2021
Housekeeping/Maintenance
Massry Assisted Living Residence at Daughters of Sarah
03.2019 - 11.2020
Housekeeping Team lead
Ellis Hospital Emergency Department
11.2016 - 03.2019
Bachelor of Science - Business Administration, concentration in Human Resources
Purdue Global University