Manuel Almagro
Woodinville,WA
Summary
Reliable Shift Supervisor for high productivity levels and ability to complete tasks efficiently. Possess specialized skills in surveillance techniques, armed security, crisis response, and risk assessment. Excel in communication, teamwork, and problem-solving, ensuring safety and security in high-pressure environments.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Armed Guard
Xtreme Security
11.2025 - Current
- Assist store management in critical situations.
- Provided customer service in both English and Spanish.
- Respond to incidents in a calm, problem solving manner.
- Conduct patrols around retail floor and outside store perimeter.
- De-escalate problematic situations that can occur on retail floor.
Armed Security Officer
Prostasia Security
Seattle, WA
04.2025 - Current
- Monitor CCTV cameras.
- Provide Armed security for company that holds military contracts.
- Mobile and foot patrol of designated areas every half hour.
Armed Security Officer
Maddison Group
Bellevue, WA
06.2024 - Current
- Provide Armed security to Restaurant and Bar establishment.
- Patrol Bar, Kitchen and Game floors throughout shift.
- Assist management and patrols when needed.
Armed Security Officer/Supervisor
Noble Protection Group
Seattle, WA
01.2023 - 02.2024
- Provided customer service in both English and Spanish.
- Responded to incidents in a calm, problem solving manner.
- Conduct patrols around different customer sites, while performing check-ins on new guard performance.
- Hire and Train new guards.
Co-Founder
STAUPZ
Bellevue, WA
02.2017 - 12.2023
- Developed and implemented a new ride-share app serving the Washington area.
- Safely transported passengers to destinations across multiple cities
- Multi-tasked in a high-pressure environment, from managing fares to navigating during heavy traffic, and maintaining customer satisfaction.
- Handled all financial records, including tax-deductible expenses, mileage, and earnings.
- Trained new onboarding drivers that had no experience in the ride-share industry.
Armed Patrol Officer
Central Protection Inc.
Seattle, WA
01.2012 - 01.2017
- Observe, report and investigate disturbances at property.
- Provide foot and mobile patrol in property grounds.
- Check in and train new guards.
- Monitor and control access at building entrances and vehicle gates.
- Watch alarm systems or video cameras and operate detecting/emergency equipment.
Bilingual Spanish Office Manager/Sales
Accident & Injury Center
Everett, WA
01.2006 - 12.2011
- Provided administrative support to chiropractic clinic, including but not limited to:
- Resolved staffing issues and ensured adequate coverage of various locations
- Established relationships with local law firms to help with marketing efforts and new patient outreach for English and Spanish speaking clients
- Responded to patient feedback and handled customer service issues in both English and Spanish
- Created and enrolled clients into chiropractic wellness programs that worked around their life schedule
Education
Course work - Psychology
SEATTLE CENTRAL COLLEGE
Seattle, WA 01.2011 - 02.2013
Course work - Criminal Justice
ALLIANT INTERNATIONAL UNIVERSITY
San Diego, CA 06.2001 - 07.2003
Skills
- Office Management
- Spanish fluency
- First aid
- Microsoft Office
- Google Suite
- Conflict management
- Customer service
- Armed Security
- Project management
- Analysis skills
- Incident response
- CCTV monitoring
- Access control
- Patrol techniques
- Conflict resolution
- Reporting procedures
- Team leadership
- Training development
Certification
- Driver's License
- Armed Guard Card
- First Aid Certification
- CPR Certification
Timeline
Armed Guard
Xtreme Security
11.2025 - Current
Armed Security Officer
Prostasia Security
04.2025 - Current
Armed Security Officer
Maddison Group
06.2024 - Current
Armed Security Officer/Supervisor
Noble Protection Group
01.2023 - 02.2024
Co-Founder
STAUPZ
02.2017 - 12.2023
Armed Patrol Officer
Central Protection Inc.
01.2012 - 01.2017
Course work - Psychology
SEATTLE CENTRAL COLLEGE
01.2011 - 02.2013
Bilingual Spanish Office Manager/Sales
Accident & Injury Center
01.2006 - 12.2011
Course work - Criminal Justice
ALLIANT INTERNATIONAL UNIVERSITY
06.2001 - 07.2003