Transported patients safely to medical appointments and facilities. Assisted patients with mobility and boarding procedures during transport. Maintained vehicle cleanliness and ensured proper equipment functionality. Assisted patients in wheelchairs and other ambulatory devices to move safely between medical facilities.
Delivery Driver Helper
Hackbarth Delivery with Ron Brey
Tyler, US
03.2022 - 01.2023
Cold calls to clients 30 min upon arrival with their delivery orders. Mainly from Wayfair. Target. Walmart.
Assisted the delivery driver with proper gps route taking into consideration road work & weather forecast.
Loaded & unloaded 26ft box truck with merchandise bought or returned by the clients in a safe and effective manner.
Provided great customer service over the phone and in person. Always doing the extra mile in order to have clients content with our service.
Youth Caretaker
Supreme Labor Source
El Paso, US
01.2021 - 12.2021
Supervised along side with 30 other Caretakers 600+ illegal underaged immigrants stationed in fort bliss, El Paso, TX.
Assisted to any needs from supervisor/managers.
Managed to take & supervise groups 12-15 children during Breakfast, lunch and dinner.
Translating in English/ Spanish to Medical Doctors and Nurses to ensure the patients needs were understood and taken care of.
Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.
Customer service / sales associate
Castaic Truck Stop
Castaic, US
12.2018 - 10.2019
Double-checked transactional data by double-checking patrons' names and payment information, as well as clearly communicating costs and fees.
Answered phones, handled customer inquiries, and transferred calls to the appropriate department.
Handled customer complaints and resolved issues to the satisfaction of all parties involved.
Was in charge of overseeing the safety, health, and sanitation processes in all areas and enforcing rules to ensure security and safety.
In charge of all front desk operations for a busy high-volume truck stop.
Dockhand / Cashier / Customer Service Representative
Pyramid Enterprises DBA Rocky Mountain Recreation Company
Santa Clarita, US
06.2018 - 04.2019
Provided clients with exceptional customer service for their boat rentals & needs.
First time customer recommendations & up sales on what items to buy to ensure an amazing experience.
Managing money, deposits and paperwork at the begging and ending of each shift.
Teaching and explaining how to operate fishing boats/motors with clear and understanding communication skills and techniques.
General property & boat maintenance.
Education
High School -
Colegio Bilingüe San Lucas
San Lucas Sacatepéquez, Sacatepéquez
Skills
Customer service
Relationship development
Communications
Organization
Team building
Timeline
NEMT Non Emergency Medical Transporter
TXT transportation
10.2023 - 10.2025
Delivery Driver Helper
Hackbarth Delivery with Ron Brey
03.2022 - 01.2023
Youth Caretaker
Supreme Labor Source
01.2021 - 12.2021
Customer service / sales associate
Castaic Truck Stop
12.2018 - 10.2019
Dockhand / Cashier / Customer Service Representative
Pyramid Enterprises DBA Rocky Mountain Recreation Company