Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Manuel Canales

El Paso

Summary

Dynamic sales professional with a strong work ethic and proven success at Alorica, where I increased sales revenue through effective strategies and built lasting client relationships. Skilled in direct sales and customer service, I consistently exceeded targets while maintaining a customer-oriented approach. Adaptable and reliable, I thrive in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Truck Driver and Dispatch

Solidity Enterprises LLC
1608 W County Rd 116
03.2023 - 04.2025
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.

Sales Agent

Solar Kings
11800 Rojas Dr
07.2020 - 01.2021
  • Improved team morale and performance by sharing best practices and offering support to fellow sales agents.
  • Optimized sales strategies by regularly analyzing market trends and competitor activities.
  • Contributed to company growth by consistently meeting or exceeding monthly sales targets.

Sales Agent

Meraki Solutions
1630 Hickory Loop
04.2015 - 01.2020
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Explained features and advantages of Solar products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Set and achieved company defined sales goals.

Sales Manager

Alorica
1440 Goodyear Dr
03.2014 - 09.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Education

High School Diploma -

Hanks High School
El Paso, TX

Associate of Arts - American History

University of Central Florida
Orlando, FL

Skills

  • Strong work ethic
  • Self-motivation and discipline
  • Direct sales
  • Dependable and reliable
  • Online sales techniques
  • Long-haul driving
  • Sales knowledge
  • Customer-oriented
  • Closing sales
  • Flexible schedule availability
  • Sales psychology
  • Sales processes

Accomplishments

  • Supervised team of Solidity staff members.
  • Provided maintenance for vehicles when needed.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Truck Driver and Dispatch

Solidity Enterprises LLC
03.2023 - 04.2025

Sales Agent

Solar Kings
07.2020 - 01.2021

Sales Agent

Meraki Solutions
04.2015 - 01.2020

Sales Manager

Alorica
03.2014 - 09.2015

High School Diploma -

Hanks High School

Associate of Arts - American History

University of Central Florida

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Manuel Canales