Manuel Contreras Ojeda
Des Moines,Iowa
Summary
Proven Office Manager/Project Estimator at Legacy Excavation, LLC, adept in office administration and customer service, showcasing exceptional organizational skills and multi-tasking abilities. Elevated project estimation accuracy by 30%, streamlined document management processes, and enhanced customer satisfaction through diligent workflow optimization. Demonstrates a strong blend of analytical prowess and interpersonal communication.
Overview
8
8
years of professional experience
Work History
Office Manager/Project Estimator
Legacy Excavation, LLC
05.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Gather vendor quotes, compile equipment cost, labor cost and duration of project execution to elaborate a quote for underground utilities
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Filed permits such as ROW, Grading, overweight truck permits and more.
- Elaborate field reports for city and/or customer revision.
- Renewed all the company vehicles registrations, DOT number and the company’s contractor license number.
- Manage credit card expenses and integrate them into QuickBooks.
- Elaborated contractor contracts for each project.
- Created, maintained and updated filing systems for paper and electronic documents.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Made monthly invoices for every active project based on progression of work.
Construction Worker
Pro Restore DKI
11.2020 - 05.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assist in other tasks as needed due to fire, smoke, water, wind other damage to home and business structures.
Dock Worker
Dohrn Transfer
04.2020 - 11.2020
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
- Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
General Labor Construction Worker
Legacy Excavation, LLC
04.2018 - 12.2018
- Helped lay down underground utilities and structures for sanitary, storm and water lines.
- worked with concrete pouring inverts and collars on structures and pipe.
- Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
- Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
- Manually excavate dirt, carry heavy object, strap and distribute pipe.
- Follow the OSHA safety and health rules.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- operated heavy equipment as needed to ensure that productivity did not drop.
Tire Technician
Bauer Built Tire & Service
05.2017 - 04.2018
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
Tire Technician
Cross Dillon Tire
06.2016 - 05.2017
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
Education
Bachelor of Science - Civil Engineering
UPZMG
Tlajomulco, JalHigh School Diploma -
Bachillertato Tecnico No.5
Tecoman,COLSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Billing
- Payroll Processing
mountain and trail biking, video recording and editing, strategy games
Love going out on the weekends and just ride my bikes wether it's mountain or trail biking I always enjoy the ride.
If the weather isn't favorable I stay home and play some strategy games on my computer.
Every now and then I record my games and edit them to share them on youtube, FB, tikTok and Instagram.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager/Project Estimator
Legacy Excavation, LLC
05.2021 - Current
Construction Worker
Pro Restore DKI
11.2020 - 05.2021
Dock Worker
Dohrn Transfer
04.2020 - 11.2020
General Labor Construction Worker
Legacy Excavation, LLC
04.2018 - 12.2018
Tire Technician
Bauer Built Tire & Service
05.2017 - 04.2018
Tire Technician
Cross Dillon Tire
06.2016 - 05.2017
Bachelor of Science - Civil Engineering
UPZMG
High School Diploma -
Bachillertato Tecnico No.5
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