Hi, I’m
Manuel Gambarrotti
West Des Moines,IA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges in Cybersecurity and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
years of professional experience
Work History
Costco Wholesale
LICENSED OPTICIAN
01.2016 - Current
Job overview
- Received dual optician certification, ABO/NCLE
- Developed leadership skills as one of the most experienced opticians in my department
- Processed eye wear orders and insurance claims
- Improved problem solving skills through hands-on training on eye wear adjustments
JPMorgan Chase
ASSOCIATE BANKER
06.2022 - 12.2022
Job overview
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Assisted customers on banking software
- Welcomed and directed customers on arrival
- Developed customer service, computational, and cybersecurity skills
Costco Wholesale
Cashier Assistant
08.2013 - 05.2016
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Answered questions about store policies and addressed customer concerns.
Education
Des Moines Area Community CollegeAnkeny, IA
Associate of Science from Cybersecurity
12-2025
CourseraGoogle
Certificate of Technical Studies from IT Support
02-2022
Des Moines Area Community CollegeWest Des Moines, IA
Associate of Arts
01-2014
Skills
- Leadership
- Teamwork and collaboration
- IT Support certified
- Troubleshooting
- Analytical
- Security training
Languages
Spanish
Professional Working
Timeline
ASSOCIATE BANKER
JPMorgan Chase
06.2022 - 12.2022
LICENSED OPTICIAN
Costco Wholesale
01.2016 - Current
Cashier Assistant
Costco Wholesale
08.2013 - 05.2016
Des Moines Area Community College
Associate of Science from Cybersecurity
Coursera
Certificate of Technical Studies from IT Support
Des Moines Area Community College
Associate of Arts
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