Summary
Overview
Work History
Education
Skills
Certification
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Timeline
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Quinisa Kearney, LDO, ABOC

Chesapeake,VA

Summary

High performing Optician with 5+ years of professional experience driving sales and providing exceptional vision care. Driven with an astute leave of empathy used to problem solve while providing top tier customer service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Licensed Optician

LensCrafters
01.2018 - Current
  • Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.
  • Confirmed quality control standards were met for all eyewear and contact lenses.
  • Maintained accurate financial records by diligently processing payments, issuing receipts, and balancing daily transactions.
  • Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.

Optometric Technician

Genesis Eye Care
01.2015 - 01.2019
  • Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
  • Helped develop a new and streamlined patient record management system that increased patient intake by 50%.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Oversaw and trained 5 student Interns on industry best practices, company policies, and equipment operation to maintain a high standard of service.

Sales Associate

Old Navy
01.2012 - 01.2017
  • Managed cash handling responsibilities with accuracy and efficiency.
  • Provided support to team lead members, reducing manager escalation of customer issues by 25%.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Lead a team of 3 sales associates in biweekly merchandise price adjustments.

Education

Associate of Arts - AA - Ophthalmic Dispensing Optician

J Sargeant Reynolds Community College
Richmond, VA
06.2018

Bachelor of Business Administration - BB - Business Management

Norfolk State University
Norfolk, VA
06.2015

Skills

  • Communication
  • Workflow
  • Computer Skills
  • People leadership
  • Customer Service
  • Inventory Management
  • Data Analysis
  • HIPAA Compliance
  • Optical Measurements
  • Insurance Verification
  • Attention to Detail

Certification

  • Licensed Dispensing Optician, 2018
  • American Board of Opticianry Certificate, 2018

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Quinisa Kearney, LDO, ABOC

Timeline

Licensed Optician

LensCrafters
01.2018 - Current

Optometric Technician

Genesis Eye Care
01.2015 - 01.2019

Sales Associate

Old Navy
01.2012 - 01.2017

Associate of Arts - AA - Ophthalmic Dispensing Optician

J Sargeant Reynolds Community College

Bachelor of Business Administration - BB - Business Management

Norfolk State University

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Quinisa Kearney, LDO, ABOC