Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristine Gomez

Vineland,NJ

Summary

I have well over a decade experience working in the optical field in a high-volume store. I started my journey back in 2009 when I was first hired as a Technician at National Vision. Within my first year, due to my ability to thrive in a fast paced environment, I was cross-trained as a Receptionist. By 2011 my interest in the field grew and I was eager to learn more so I enrolled in the Ophthalmic Science Program and was promoted to Assistant Manager. I completed the program and obtained my state license in 2014. Unfortunately, during the pandemic in 2020, my availability rapidly changed rather unexpectedly, forcing me to step down from management into a part time position. Upon returning to work from maternity leave I was unable to obtain childcare for my newborn son since all daycare's were not accepting new children due to the pandemic. Everything shut down just two short weeks later. December 2021 I had my third son and decided to leave the work feild for a brief time to raise my young children. October 2023 National Vision eagerly accepted me back. Now I am exploring all opportunities as I am intrigued to see what new journey lies ahead.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Licensed Optician

National Vision
Millville, NJ
09.2009 - Current
  • Maintained exceptional customer service, exceeding customer expectations, to increase sales and customer loyalty in a high-volume store.
  • Prepared weekly schedules for 10 or more associates, ensuring proper coverage at all times and authorized weekly payroll.
  • Consistently coaching and developing 8 or more personnel in my department.
  • Interviewed, hired, and trained new employees.
  • Successfully prepared and managed the store's quarterly store inventory.
  • Investigated and resolved customer complaints with grace and confidence.
  • Dispensed, adjusted, and repaired eyewear efficiently.
  • Provided accurate measurements and fittings for customer eyeglasses.
  • Experienced lifestyle selling by evaluating each customer individually and selecting the most suitable eyewear based on their needs.

Education

Certificate of Achievement Ophthalmic Science -

Camden County College
Blackwood, NJ
01-2014

Skills

  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Relationship Building
  • Proficient Measurements
  • Distinguished Trouble Shooting
  • Effective Communication
  • Customer Service
  • Retail Sales

Certification

  • Ophthalmic Dispenser License #31TD00385500

Timeline

Licensed Optician

National Vision
09.2009 - Current

Certificate of Achievement Ophthalmic Science -

Camden County College
Kristine Gomez