Summary
Overview
Work History
Education
Skills
Interests and Activities
Languages
Timeline
Generic

Manuel Gonzalez

Orlando,FL

Summary

Dedicated and tenacious individual with 3+ years of customer service and administration. Essential facilitator of key operational details relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end.

Overview

4
4
years of professional experience

Work History

Relationship Banker

Regions Bank
Orlando, FL
01.2023 - 12.2024
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Adhered to strict confidentiality protocols to maintain safety of customer and bank information/products, and compliance with applicable laws and regulations.
  • Identified and flagged outdated documents for destruction or archiving in accordance with company policy.
  • Organized strategic campaigns to increase team engagement and productivity.

Restaurant Shift Manager

Pizza Hut
Orlando, United States
07.2022 - 02.2023
  • Originated as a delivery driver in March of 2021, and progressed through different roles within the company until promoted to manager in July of 2022.
  • Effectively coordinated recurring meetings to review the development and progress of team members, resulting in higher levels of customer satisfaction
  • Provided optimal assistance to the General Manager and handled a variety of activities: including customer service, recruiting, and onboarding tasks.

Youth Intern/Leader

Faith Assembly - Orlando
Orlando, United States
08.2020 - Current

Education

Ministerial Leadership -

Southeastern University
Lakeland, FL
12-2024

High School Diploma -

Lake Nona High School
06.2020

Skills

  • Bilingual
  • Effective team leader
  • Customer service
  • Adaptability
  • Detail-oriented
  • Communication Skills
  • Financial services

Interests and Activities

  • Language Learning
  • Rock Climbing
  • Playing Piano

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Relationship Banker

Regions Bank
01.2023 - 12.2024

Restaurant Shift Manager

Pizza Hut
07.2022 - 02.2023

Youth Intern/Leader

Faith Assembly - Orlando
08.2020 - Current

Ministerial Leadership -

Southeastern University

High School Diploma -

Lake Nona High School

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Manuel Gonzalez