Manuel Gutierrez Alvarado
Calexico,CA
Summary
Dynamic leader and effective communicator with proven experience in managing teams at Renewable Works. Excelled in safety protocols and onboarding, significantly reducing work-related injuries. Demonstrated exceptional problem-solving abilities and multitasking, ensuring high-quality project completion. Skilled in heavy equipment operation and bilingual, enhancing team efficiency and customer satisfaction.
Conscientious Customer Service Ambasador with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Overview
4
4
years of professional experience
Work History
Crew Leader
Renewable Works
02.2024 - 11.2024
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Communicated effectively with upper management, and team members to keep everyone informed.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
Laborer
Knight Construction
07.2023 - 11.2023
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- performed installation on racking and panels on a solar site.
Customer Service Ambassador
First Imperial Credit Union
04.2021 - 11.2021
- Took ownership of customer issues and followed problems through to resolution.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Assisted members with inquiries providing outstanding customer service building long-lasting customer relationships.
Education
High School Diploma -
Aurora High School
Calexico, CA05-2020
Skills
- Safety protocols and procedures
- QA/QC
- Multitasking Abilities
- Communication Skills
- Physical Stamina
- Problem-solving abilities
- Time management abilities
- Heavy Equipment Operation
- Reliability
- Bilingual
- Research and due diligence
- Complaint resolution
- High-energy attitude
Timeline
Crew Leader
Renewable Works
02.2024 - 11.2024
Laborer
Knight Construction
07.2023 - 11.2023
Customer Service Ambassador
First Imperial Credit Union
04.2021 - 11.2021
High School Diploma -
Aurora High School
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