Detail-oriented professional with a strong background in customer service and machinery operation. Proven ability to enhance customer satisfaction while ensuring quality compliance in production settings.
Work History
Fabricator
1 Year 6 Months
Viking | 03.2025 - Current
Operated fabrication machinery to produce high-quality components.
Conducted quality inspections to ensure compliance with specifications.
Collaborated with team members to streamline production processes.
Managed diverse types and sizes of piping systems, ensuring secure connections with fittings.
Customer Service Staff
8 Months
Publix | 07.2024 - 03.2025
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
Responded to customer requests for products, services, and company information.
Facilitated customer interactions by managing incoming calls and processing financial transactions.
Directed resources and ensured all cashiers and baggers possessed essential tools for optimal performance.
Cashier
1 Year 4 Months
Publix | 11.2023 - 03.2025
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with inquiries, ensuring positive shopping experiences.
Maintained accurate cash drawer balances throughout shifts.
Collaborated with team members to restock and organize merchandise displays.
Tire Technician
2 Months
Discount Tire | 06.2023 - 08.2023
Performed tire installations and rotations efficiently using specialized equipment.
Conducted thorough inspections to identify tire wear and ensure safety compliance.
Maintained clean work environment, adhering to safety protocols at all times.
Sales Associate
5 Months
Old Navy, Gap | 06.2021 - 11.2021
Assisted customers with product selection and inquiries to enhance shopping experience.
Assisted Customers in Fitting Room duties
Maintained store organization and visual displays to align with brand standards.
Collaborated with team members to achieve sales goals and improve customer satisfaction.
Education
Associate of Arts - Communications
Nashville State Community College | Nashville
Majoring in Mass Communications to become a sports journalist