Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Manuel Hernandez

Viking
Nashville,TN
2
Languages
5
years of professional experience

Detail-oriented professional with a strong background in customer service and machinery operation. Proven ability to enhance customer satisfaction while ensuring quality compliance in production settings.

Work History

Fabricator

1 Year 6 Months
Viking | 03.2025 - Current
  • Operated fabrication machinery to produce high-quality components.
  • Conducted quality inspections to ensure compliance with specifications.
  • Collaborated with team members to streamline production processes.
  • Managed diverse types and sizes of piping systems, ensuring secure connections with fittings.

Customer Service Staff

8 Months
Publix | 07.2024 - 03.2025
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
  • Responded to customer requests for products, services, and company information.
  • Facilitated customer interactions by managing incoming calls and processing financial transactions.
  • Directed resources and ensured all cashiers and baggers possessed essential tools for optimal performance.

Cashier

1 Year 4 Months
Publix | 11.2023 - 03.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring positive shopping experiences.
  • Maintained accurate cash drawer balances throughout shifts.
  • Collaborated with team members to restock and organize merchandise displays.

Tire Technician

2 Months
Discount Tire | 06.2023 - 08.2023
  • Performed tire installations and rotations efficiently using specialized equipment.
  • Conducted thorough inspections to identify tire wear and ensure safety compliance.
  • Maintained clean work environment, adhering to safety protocols at all times.

Sales Associate

5 Months
Old Navy, Gap | 06.2021 - 11.2021
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Assisted Customers in Fitting Room duties
  • Maintained store organization and visual displays to align with brand standards.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction.

Education

Associate of Arts - Communications

Nashville State Community College | Nashville

Majoring in Mass Communications to become a sports journalist

High School Diploma

Hillwood High School | Nashville | 05.2023

Skills

Leadership
Teamwork
Problem Solving
Working Calm under Pressure
Machinery Operating

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Fabricator

Viking
03.2025 - CurrentRead More

Customer Service Staff

Publix
07.2024 - 03.2025Read More

Cashier

Publix
11.2023 - 03.2025Read More

Tire Technician

Discount Tire
06.2023 - 08.2023Read More

Sales Associate

Old Navy, Gap
06.2021 - 11.2021Read More

Nashville State Community College

Associate of Arts from Communications
Read More

Hillwood High School

High School Diploma
Read More
Manuel Hernandez