Manuel Lopez Medrano
Mission
Summary
Detail-oriented automotive technician with strong problem-solving abilities. Committed to enhancing customer satisfaction through efficient service turnaround times and accurate repair estimates.
Skilled automotive technician focused on routine maintenance and vehicle inspections. Known for attention to detail and safety awareness, contributing to improved service quality and customer trust.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Automotive Technician
Walmart
Mission, TX
04.2023 - 06.2026
- Performed routine maintenance services including oil changes,battery installations,tire patches,tire installations, and tire rotations.
- Collaborated with team members to streamline repair processes and improve service turnaround times.
- Maintained inventory of automotive parts, ensuring availability for timely repairs and servicing.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Led training sessions for junior technicians on best practices and safety protocols in automotive repair.
Assistant Manager
Stars Drive-In
Mission, TX
08.2020 - 04.2023
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Developed and implemented process improvements to enhance workflow efficiency.
- Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
- Coordinated staff scheduling, aligning resources to meet peak service demands effectively.
- Analyzed sales data to identify trends and inform strategic decision-making for promotions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Automotive Technology - Automotive
South Texas College
McAllen, TX12-2023
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Safety awareness
- Problem-solving
- Changing oil
- Valid Driver's license
- Replacing parts
- Fluid exchanges
- Customer service
Accomplishments
- Resolved product issue through consumer testing.
Certification
- CST - Certified Service Technician
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Automotive Technician
Walmart
04.2023 - 06.2026
Assistant Manager
Stars Drive-In
08.2020 - 04.2023
Automotive Technology - Automotive
South Texas College