Manuel Maldonado

• Connected with Zifty through an app that provided delivery assignments, accepting or declining tasks based on availability. My role involves delivering to business lunches, conferences, seminars, and meetings across Tucson, utilizing GPS for navigation. The flexibility of this position aligns well with my preferred working hours, and my enjoyment of driving enhances my job satisfaction.
• Executed timely catering deliveries for corporate events within a 10-mile radius, primarily during weekday lunch hours. Engaged with live driver support to resolve any delivery issues promptly.
• Delivered catering orders accurately and efficiently to various locations.
• Coordinated with kitchen staff to ensure timely preparation of meals.
• Maintained vehicle cleanliness and conducted routine inspections for safety compliance.

I have been a licensed REALTOR® since 2004, beginning my real estate career while working full-time with the United States Postal Service. Over the years, I have gained extensive experience representing both buyers and sellers and guiding clients through a wide variety of real estate transactions. My experience, local market knowledge, and commitment to clear communication allow me to help clients navigate the buying and selling process efficiently and confidently.

Buyer Representation
As a buyer’s representative, my priority is keeping clients informed about properties that meet their specific criteria. Once clients identify properties of interest, I coordinate showings based on their availability and arrange access with listing agents. When a buyer is ready to make an offer, I prepare a comprehensive market analysis using recent comparable sales, active listings, property condition, and current market conditions to help the buyer make an informed decision. I guide clients through contract preparation, negotiations, inspections, repairs, financing, title, and the closing process. When needed, I can also provide recommendations for licensed professionals, including home inspectors, electricians, plumbers, roofers, HVAC contractors, and other service providers. Seller Representation
As a seller’s representative, I assist homeowners in establishing a competitive listing price by analyzing comparable properties, recent sales, current competition, property condition, upgrades, and neighborhood market conditions. I help sellers review and evaluate offers, negotiate terms, respond to inspection requests, and navigate multiple-offer situations. Once a contract is accepted, I remain actively involved throughout the transaction, coordinating inspections, repairs, documentation, title, and escrow requirements to help ensure a smooth and successful closing. Property Marketing
Quality presentation is an important part of successfully marketing a property. I believe professional photography and detailed property information help create a strong first impression and allow potential buyers to better evaluate a home before scheduling a showing. I combine quality property presentation with appropriate online marketing, MLS exposure, market knowledge, and consistent communication to help generate buyer interest and effectively position a property in the marketplace. REO, BPO & Property Valuation Experience
My experience also includes REO properties, BPOs, and property valuations. I perform thorough exterior and interior property evaluations and provide detailed photographs as required by the assignment. These may include front and rear property views, address verification, street and neighborhood views, interior photographs, and documentation of visible damage, deferred maintenance, or necessary repairs. I research comparable sales and active listings, evaluate property condition and marketability, and provide detailed information to support an accurate and reliable Broker Price Opinion. I understand the importance of completing REO and BPO assignments accurately, professionally, and within the asset manager’s required timeframe.

• I began my career with the United States Postal Service as a part-time employee, where I gained extensive knowledge of mail distribution and logistics. Learned mail sorting schemes by memorizing carrier routes, street names, and delivery assignments.
• I became proficient in operating Letter Sorting Machines (LSMs), where I keyed in carrier routes to ensure accurate and efficient mail distribution. The automation process allowed letters to be sorted directly to their designated delivery areas. Sorted mail for cities such as Green Valley, Douglas, and Sierra Vista, directing each piece to the correct carrier.
• Throughout my 11-year tenure on Tour 1 (night shift), I played a key role in maintaining smooth postal operations. I handled various types of mail, including large envelopes, packages, and periodicals, ensuring timely and accurate processing. The Postal Service's 24-hour operation required collaboration across different shifts—Tour 1 (night), Tour 2 (day), and Tour 3 (evening)—and Committed to meeting operational demands efficiently.
• My experience in logistics and attention to detail from my USPS career has greatly contributed to my organizational and problem-solving skills in real estate.
• From 1989 to 1991, I served as an acting supervisor for the night crew at the United States Postal Service. In this role, I oversaw multiple operations, including Letter Sorting Machines (LSMs), automation machines, and flat sorters, managing teams of 10 to 30 employees in each area. Scheduled employees and fellow supervisors, coordinated workflow, and maintained efficiency in nightly mail processing. Eventually, I was entrusted with overseeing the entire night crew, handling vacation schedules, and managing supervisor assignments.
• After 11 years on the night shift, I transitioned into a Bulk Mail Technician position. In this role, Accepted and inspected incoming bulk mail from private businesses, mailing agents, and non-profits. I ensured that mail met USPS regulations and acquired a government license to conduct mailing audits at various companies, verifying postage, weight, and compliance standards.
• Following six years in bulk mail acceptance, I shifted to a distribution unit, where I worked directly with mail carriers. Sorted incoming mail, managed retail window services, handled cash transactions, and performed nightly deposits. I worked at multiple locations, including OPA (serving ZIP codes 85713 and 85714), Oro Valley (85737 and 85755), Casas Adobes (85704), and Mountain View (85741, 85742, and 85743). At each station, I played a key role in mail distribution, automation operations, and customer service.
• My extensive experience in logistics, management, and customer service at USPS provided a strong foundation for my career in real estate, where organization, efficiency, and client relations are essential.
• Undertook multiple roles to maintain efficient postal operations at the Mountain View Delivery Unit. My responsibilities included:
• Organized incoming mail for accurate and timely delivery.: Organizing incoming mail for accurate and timely delivery.
• Assisted customers with mailing needs at retail window, managing transactions and inquiries.: Assisting customers with mailing needs, managing transactions, and addressing inquiries.
• Oversaw unit operations to ensure timely dispatches and maintain workflow.: Overseeing unit operations, ensuring timely dispatches, and often multitasking to cover the duties of multiple clerks.
• Maintained organization of PO Box section, facilitating customer access and resolving issues.: Maintaining the box section, facilitating customer access, and resolving related issues.
• Handled customer complaints and provided solutions to improve satisfaction.: Handling complaints and providing solutions to enhance customer satisfaction.
• Managed logistics to maintain smooth mail flow for shipping and receiving operations.: Managing logistics to maintain seamless mail flow.
• Supplied route carriers with necessary forms and materials to enhance delivery efficiency.: Supplying route carriers with necessary forms and materials to optimize their delivery efficiency.
• Served as a union steward for our branch of the American Postal Workers Union (APWU) throughout my 34-year career with the United States Postal Service. In this capacity, I:
• Advocated for employees during grievance processes, ensuring rights were upheld.: Advocated for employees during grievance processes, ensuring their rights were upheld in accordance with USPS contracts.
• Engaged in discussions with supervisors to negotiate and resolve disputes.
• Provided support to employees by listening to their concerns and offering reassurance.: Provided a listening ear for employees to express concerns, recognizing that sometimes they simply needed to vent.
• Filed formal grievances as needed and collaborated with management to seek resolutions. If an agreement couldn't be reached, the grievance would advance to the next step, involving our Step 2 designee and the labor management officer.
• My extensive experience in operations, customer service, and labor relations has equipped me with a diverse skill set, enhancing my ability to navigate complex workplace dynamics and advocate effectively for both employees and organizational efficiency.