Manuel Marquez
Denver,CO
Summary
Proven leader in operations management with a track record of enhancing team development and overseeing staff scheduling for optimal efficiency at Air Care Colorado. Excelled in maintaining high-quality service standards and ensuring regulatory compliance. Skilled in operations management and team oversight, achieving significant improvements in customer service and operational smoothness.
Overview
12
12
years of professional experience
Work History
Station Manager
Air Care Colorado
Golden, CO
02.2020 - Current
- Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
- Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
- Implemented and maintained remote broadcast equipment to guarantee optimum safety, control and security.
Traffic Control Supervisor
Legacy Traffic
Aurora, CO
02.2018 - 01.2020
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
- Improved traffic flow by efficiently managing lane closures and diversions.
Server
Village Inn Pancake House
Lakewood, CO
01.2015 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Machine Operator
Vforge
Denver, CO
01.2013 - 01.2015
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Education
High School Diploma -
South High School
Denver, CO05.2012
Skills
- Operations Management
- Work Planning
- Team Development
- Team Oversight
- Staff Scheduling
- Sales and Marketing
- Quality service
Timeline
Station Manager
Air Care Colorado
02.2020 - Current
Traffic Control Supervisor
Legacy Traffic
02.2018 - 01.2020
Server
Village Inn Pancake House
01.2015 - 01.2018
Machine Operator
Vforge
01.2013 - 01.2015
High School Diploma -
South High School