Manuel Mateo

Elmendorf,Texas

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Customer service professional with expertise in managing and improving customer satisfaction. Known for delivering high-quality service and fostering positive client relationships. Focuses on teamwork and adaptability to meet dynamic customer needs. Recognized for problem-solving and communication skills.

Overview

years of professional experience

Work History

Assistant Server

Mi Tierra Cafe Y Panaderia

11.2019 - Current

Maintained a clean and organized dining area for an enjoyable guest experience.
Supported team members during peak hours, facilitating smooth service flow and minimizing wait times.
Greeted customers warmly to provide exceptional customer service.
Inspected dishes and utensils for cleanliness.
Promoted positive workplace culture through effective communication and teamwork.
Streamlined workflow through effective multitasking and prioritizing of high-impact tasks.
Demonstrated excellent multitasking skills, managing multiple responsibilities while maintaining a focus on customer satisfaction.

Busboy

Chopsticks Chinese Buffet

06.2019 - 10.2019

Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
Trained new staff in bussing and cleaning procedures.
Assisted with bussing tables and cleaning up spills.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Education

High School Diploma -

South San Antonio High School, San Antonio, TX

06-2015

Skills

Problem-Solving
Self-Motivated
Active Listening
Cultural Awareness
Critical Thinking
Attention to Detail
Flexible and Adaptable
Friendly, positive attitude

Customer service
Teamwork and collaboration
Multitasking
Excellent communication
Computer skills
Calm under pressure
Organization and time management

Timeline

Assistant Server - Mi Tierra Cafe Y Panaderia

11.2019 - Current

Busboy - Chopsticks Chinese Buffet

06.2019 - 10.2019

South San Antonio High School - High School Diploma,