Manuel Olivera
Miami
Summary
Dynamic Shift Leader at Smoothie King with a proven track record in team leadership and exceptional customer service. Skilled in cash handling and training new staff, I effectively monitored inventory and ensured compliance with health regulations, enhancing operational efficiency and customer satisfaction. Committed to fostering a positive team environment and driving sales growth.
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
2
2
years of professional experience
Work History
Shift Leader
Smoothie King
11.2024 - 06.2025
- Assisted in training new team members on operational procedures and safety protocols.
- Monitored inventory levels and communicated supply needs to management effectively.
- Ensured compliance with health and safety regulations during shift operations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Volunteer
FIU Engineering Campus
06.2023 - 08.2023
- Assisted in organizing community events and activities to promote engagement and participation.
- Collaborated with team members to develop outreach strategies for increased volunteer recruitment.
- Supported logistical planning by coordinating supplies and resources for various programs.
- Engaged with community members to gather feedback and improve service delivery.
Education
High School Diploma -
Southwest Miami Senior High School
Miami, FLSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Training assistance
- Team collaboration and leadership
- Team supervision
- Sales and upselling
- Shift paperwork completion
- Sales expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Shift Leader
Smoothie King
11.2024 - 06.2025
Volunteer
FIU Engineering Campus
06.2023 - 08.2023
High School Diploma -
Southwest Miami Senior High School
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