Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manuel Otanez Martinez Jr

Chelsea,MA

Summary

Dedicated professional with a proven track record at C&W Services, recognized for exceptional attention to detail and maintaining high cleanliness standards. A fast learner and team player, I consistently enhance customer satisfaction and operational efficiency through effective communication and strategic problem-solving. Committed to creating safe, welcoming environments in all settings.

Developed skills in fast-paced, team-oriented environment, focusing on operational efficiency and safety compliance. Demonstrated ability to manage logistical tasks and coordinate effectively with peers and supervisors. Seeking to transition into new field, leveraging transferable skills in problem-solving and equipment handling.

Overview

2026
2026
years of professional experience

Work History

Custodian

C&W Services
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.

Associate

Primark
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.

Ramp Agent

Alliance Ground International
04.2024 - 04.2025
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.

Housekeeper

HCSG Group
02.2023 - 03.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

East Boston High School
East Boston

Skills

    Fast learner

    Highly dependable

    Excellent attention to detail

    Team player

    Patient

    Attention to detail

Timeline

Ramp Agent

Alliance Ground International
04.2024 - 04.2025

Housekeeper

HCSG Group
02.2023 - 03.2024

Custodian

C&W Services

Associate

Primark

East Boston High School

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Manuel Otanez Martinez Jr