Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manuel Rivas

Reno

Summary

Lead Driver at Ailo Logistics with a strong track record in improving safety standards and increasing customer satisfaction through effective communication. Expertise in delivery planning and team leadership, ensuring timely and secure deliveries while building robust client relationships. Adaptable decision-maker focused on professionalism and punctuality in all operations.

Overview

29
29
years of professional experience

Work History

Lead Driver

Ailo Logistics
06.2022 - Current
  • Mentored junior drivers, enhancing safety standards and performance metrics.
  • Conducted training for new drivers on efficient operations and compliance with company standards.
  • Boosted customer satisfaction ratings through timely deliveries and effective communication.
  • Managed time-sensitive deliveries by prioritizing tasks based on urgency and client requirements.

Driver

TForceFinalMile
03.2005 - 06.2022
  • Followed all relevant traffic laws and safety regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Ramp Agent

American Airlines
03.1997 - 02.2007
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
  • Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.

Education

Daniel Hernandez
Santa Tecla

Ged

Washoe High School
Reno, NV
09.1991

Skills

  • Delivery planning
  • Adaptable decision-making
  • Communication skills
  • Professionalism and punctuality
  • Team leadership
  • Load securing proficiency

Languages

Latin
Native or Bilingual
English
Professional Working

Timeline

Lead Driver

Ailo Logistics
06.2022 - Current

Driver

TForceFinalMile
03.2005 - 06.2022

Ramp Agent

American Airlines
03.1997 - 02.2007

Daniel Hernandez

Ged

Washoe High School

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Manuel Rivas