MANUEL ROJAS
East Meadow,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
03.2022 - Current
Sales Customer Satisfaction and Commercial Specialist
AutoZone Auto Parts
Uniondale, NY
03.2022 - 05.2026
- Help customers find the right parts for their cars, such as brakes, struts, oils to do the job right the first time.
- Answer any questions, comments and concerns a customer may have with their vehicle.
- Answer the store phone when a customer calls or one of our many local shops.
- Help manage inventory on parts and replenish our shelves.
- Managed inventory levels to ensure product availability for customers.
- Trained new staff on company policies and procedures for operational efficiency.
Tire and Lube Technician
Bayway Chrysler Dodge Jeep Ram
Pasadena, Texas
09.2021 - 01.2022
- Performed tire rotations and alignments on various vehicle models.
- Conducted oil changes using industry-standard tools and techniques.
- Changed, rotated, and balanced tires on various vehicle models to ensure safe driving performance.
- Performed maintenance on all liquid systems, including engine oil, coolant, and ac refrigerant, to maintain vehicle functionality
- Inspected fluid levels and topped off fluids for optimal performance.
- In some instances needs to communicate with the service department to recommend or report additional maintenance
Warehouse Employee
Silver Eagle Distributors Houston, LLC
Houston, TX
08.2020 - 04.2021
- Constructed pallets of beer and energy drinks for distribution throughout Houston area, ensuring timely delivery to customers.
- Coordinated team-building activities to enhance collaboration and morale among team members.
- Executed order fulfillment processes to accurately meet customer demands and maintain inventory levels.
Education
Some College (No Degree) - Automotive Engineering
San Jacinto College
Pasadena, TXSkills
- Sales Representative
- Sales strategy
- Client management
- Customer management
- Order fulfillment
- Inventory management
- Supply chain coordination
- Automotive knowledge
- Negotiation Skills
- Customer service
- Communication
- Active listening
- Bilingual communication
- Team building skills
- Curiosity
- Ethics
Strengths And Expertise
- Customer service
- Teamwork
- Time Management
- Eager to learn new skills
- Ethics
- Negotiation Skills
- Client Relationship Management
- Sales Representative
- Curiosity
- Communication
- Active listening
- Inventory management
Timeline
Sales Customer Satisfaction and Commercial Specialist
AutoZone Auto Parts
03.2022 - 05.2026
03.2022 - Current
Tire and Lube Technician
Bayway Chrysler Dodge Jeep Ram
09.2021 - 01.2022
Warehouse Employee
Silver Eagle Distributors Houston, LLC
08.2020 - 04.2021
Some College (No Degree) - Automotive Engineering
San Jacinto College