Manuel Soto
Los Angeles,USA
Summary
Dedicated professional with a strong work ethic and a desire to expand expertise in the Hospitality Industry. Aligning educational pursuits in business administration with real-world corporate experience. Excels in leadership roles, eager to enhance skills and maintain professionalism.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Food and Beverage Assistant Manager and Restaurant Supervisor
Westdrift Manhattan Beach
Manhattan Beach, CA, USA
01.2022 - Current
- Responsible for but not limited to:
- Assist F&B Manager with daily operations and provide support to team
- Schedule associates according to forecast occupancy
- Maintain payroll reports and time edits on ADP
- Keep accurate track of associates attendance
- Be able to provide itemized copies of transactions in the outlets when guests need them
- Work on inventory monthly basis
- Pay out associate’s tips daily
- Inform staff to changes in menu or kitchen
- Implement cost-effective measures to reduce waste of labor
- Monitored alcohol sales and complied with all state and local laws, and Marriott standards
Restaurant Server
Sheraton Grand Los Angeles
Los Angeles, CA, USA
12.2021 - 01.2022
- Responsible for but not limited to:
- Greet guests into our lounge
- Guide them to our menu, offer them something to drink
- Offer our food available in our menu
- Keep the tables and our dining room clean
- Run food from the kitchen to the table
- Collect form of payment
Restaurant Server
The Cheesecake Factory at The Grove
Los Angeles, CA, USA
09.2021 - 12.2021
- Responsible for but not limited to:
- Greet guests into our lounge
- Guide them to our menu, offer them something to drink
- Offer our food available in our menu
- Keep the tables and our dining room clean
- Run food from the kitchen to the table
- Collect form of payment
Dining Floor Supervisor/Cocktail Server
The Westin Hotel & Suites, Los Angeles, CA
Los Angeles, CA, USA
03.2017 - 08.2021
- Responsible for but not limited to:
- Greet guests into our lounge
- Guide them to our menu, offer them something to drink
- Aid on the floor during business hours and ensure adequate service.
- Complete liquor and supplies requisition for the lounge.
- Run food from the kitchen to the table
- Collect form of payment
- Help management team with schedules
- Ensure guest satisfaction by assisting with serving, seating and communicating with the kitchen and striving to speak to all guest.
Restaurant, Bar and Banquet Server
Hotel Constance Pasadena
Pasadena, CA, USA
07.2019 - 06.2020
- Responsible for but not limited to:
- Greet guest into our restaurant, bar and banquet venues.
- Guide them to our menu.
- Up sale our menu items.
- Collect form of payment
- Read and understand BEOs (Banquet Event Order)
- Set up banquets venues.
- Bartender at the Bar in the property.
Steward Supervisor
The Westin Bonaventure Hotel & Suites, Los Angeles, CA
Los Angeles, CA, USA
01.2009 - 03.2017
- Responsible for but not limited to:
- Training new stewards following IHR and Westin Standards
- Enthusiastically leading weekly WIG huddles to engage teammates towards increasing department WIG
- Motivating colleagues to participate in monthly department meetings.
Education
Bachelor of Science - Business Administration
California State Polytechnic University Pomona
Pomona, CA06-2026
Associate Degree - Business Administration
Los Angeles City College
Los Angeles, CA06.2021
High School Diploma - undefined
Escuela Nacional de Ciencias Comerciales America
10.2008
Skills
- Problem solver
- Attention to detail
- Exceptional Interpersonal Communication
- Customer Focused
- Skilled Trainer
- Time Management
- Adherence to High Customer Service Standards
- Ability to multitask
- Microsoft Office, Word and Excel
- Positive attitude
- Bilingual (English & Spanish)
Certification
- TIPs certified
- Food Handler Card Certified
- ABC certified
Languages
Spanish
Native or Bilingual
Timeline
Food and Beverage Assistant Manager and Restaurant Supervisor
Westdrift Manhattan Beach
01.2022 - Current
Restaurant Server
Sheraton Grand Los Angeles
12.2021 - 01.2022
Restaurant Server
The Cheesecake Factory at The Grove
09.2021 - 12.2021
Restaurant, Bar and Banquet Server
Hotel Constance Pasadena
07.2019 - 06.2020
Dining Floor Supervisor/Cocktail Server
The Westin Hotel & Suites, Los Angeles, CA
03.2017 - 08.2021
Steward Supervisor
The Westin Bonaventure Hotel & Suites, Los Angeles, CA
01.2009 - 03.2017
Associate Degree - Business Administration
Los Angeles City College
High School Diploma - undefined
Escuela Nacional de Ciencias Comerciales America
Bachelor of Science - Business Administration
California State Polytechnic University Pomona