Manuel Soto
Los Angeles,USA
Summary
Dedicated professional with a strong work ethic and a desire to expand expertise in the Hospitality Industry. Aligning educational pursuits in business administration with real-world corporate experience. Excels in leadership roles, eager to enhance skills and maintain professionalism.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Food and Beverage Assistant Manager and Restaurant Supervisor
Westdrift Manhattan Beach
01.2022 - Current
- Responsible for but not limited to:
- Assist F&B Manager with daily operations and provide support to team
- Schedule associates according to forecast occupancy
- Maintain payroll reports and time edits on ADP
- Keep accurate track of associates attendance
- Be able to provide itemized copies of transactions in the outlets when guests need them
- Work on inventory monthly basis
- Pay out associate’s tips daily
- Inform staff to changes in menu or kitchen
- Implement cost-effective measures to reduce waste of labor
- Monitored alcohol sales and complied with all state and local laws, and Marriott standards
Restaurant Server
Sheraton Grand Los Angeles
12.2021 - 01.2022
- Responsible for but not limited to:
- Greet guests into our lounge
- Guide them to our menu, offer them something to drink
- Offer our food available in our menu
- Keep the tables and our dining room clean
- Run food from the kitchen to the table
- Collect form of payment
Restaurant Server
The Cheesecake Factory at The Grove
09.2021 - 12.2021
- Responsible for but not limited to:
- Greet guests into our lounge
- Guide them to our menu, offer them something to drink
- Offer our food available in our menu
- Keep the tables and our dining room clean
- Run food from the kitchen to the table
- Collect form of payment
Dining Floor Supervisor/Cocktail Server
The Westin Hotel & Suites, Los Angeles, CA
03.2017 - 08.2021
- Responsible for but not limited to:
- Greet guests into our lounge
- Guide them to our menu, offer them something to drink
- Aid on the floor during business hours and ensure adequate service.
- Complete liquor and supplies requisition for the lounge.
- Run food from the kitchen to the table
- Collect form of payment
- Help management team with schedules
- Ensure guest satisfaction by assisting with serving, seating and communicating with the kitchen and striving to speak to all guest.
Restaurant, Bar and Banquet Server
Hotel Constance Pasadena
07.2019 - 06.2020
- Responsible for but not limited to:
- Greet guest into our restaurant, bar and banquet venues.
- Guide them to our menu.
- Up sale our menu items.
- Collect form of payment
- Read and understand BEOs (Banquet Event Order)
- Set up banquets venues.
- Bartender at the Bar in the property.
Steward Supervisor
The Westin Bonaventure Hotel & Suites, Los Angeles, CA
01.2009 - 03.2017
- Responsible for but not limited to:
- Training new stewards following IHR and Westin Standards
- Enthusiastically leading weekly WIG huddles to engage teammates towards increasing department WIG
- Motivating colleagues to participate in monthly department meetings.
Education
Bachelor of Science - Business Administration
California State Polytechnic University Pomona
Pomona, CA06-2026
Associate Degree - Business Administration
Los Angeles City College
Los Angeles, CA06.2021
High School Diploma - undefined
Escuela Nacional de Ciencias Comerciales America
10.2008
Skills
- Problem solver
- Attention to detail
- Exceptional Interpersonal Communication
- Customer Focused
- Skilled Trainer
- Time Management
- Adherence to High Customer Service Standards
- Ability to multitask
- Microsoft Office, Word and Excel
- Positive attitude
- Bilingual (English & Spanish)
Certification
- TIPs certified
- Food Handler Card Certified
- ABC certified
Languages
Spanish
Native or Bilingual
Timeline
Food and Beverage Assistant Manager and Restaurant Supervisor
Westdrift Manhattan Beach
01.2022 - Current
Restaurant Server
Sheraton Grand Los Angeles
12.2021 - 01.2022
Restaurant Server
The Cheesecake Factory at The Grove
09.2021 - 12.2021
Restaurant, Bar and Banquet Server
Hotel Constance Pasadena
07.2019 - 06.2020
Dining Floor Supervisor/Cocktail Server
The Westin Hotel & Suites, Los Angeles, CA
03.2017 - 08.2021
Steward Supervisor
The Westin Bonaventure Hotel & Suites, Los Angeles, CA
01.2009 - 03.2017
Associate Degree - Business Administration
Los Angeles City College
High School Diploma - undefined
Escuela Nacional de Ciencias Comerciales America
Bachelor of Science - Business Administration
California State Polytechnic University Pomona
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