Manuel Torralva
United States Army Reserve
Cicero,IL
1
Language
10
years of professional experience
Customer-focused banking professional skilled in relationship building and identifying client needs to align them with appropriate products and services. Experienced in account openings, service requests, and credit applications. Collaborated effectively with branch teams to ensure a high-quality customer experience. This role lays a solid foundation for continued growth and career advancement in the financial sector.
Work History
Transportation Specialist
3 Years 5 Months- Coordinated vehicle dispatch and transportation schedules to support unit mobility requirements.
- Tracked equipment movement and delivery status to support mission readiness.
- Prepared shipping documents, cargo manifests, and movement requests for accurate load execution.
- Maintained transportation records, ensuring compliance with Army regulations and reporting standards.
Associate Personal Banker
1 Year 4 Months- Identified customer needs and recommended suitable banking products and services.
- Educated customers on deposit accounts, credit products, and digital banking solutions.
- Processed account openings, maintenance requests, and transaction support with accuracy.
- Resolved routine account issues while maintaining strong service standards.
Consumer Banker Representative
2 Years 8 Months- Opened consumer deposit accounts and guided clients through banking products and disclosures.
- Referred clients to appropriate products based on financial needs and relationship goals.
- Reviewed transactions for compliance with banking policies, regulations, and identity verification requirements.
- Processed loan applications, gathered documentation, and maintained accuracy across lending files.
Education
Associate of Applied Science - Computer Networking
Skills
Route optimization
Schedule coordination
Cargo management
Dispatching procedures
Route optimization
Route planning
Document control
Client coordination
Languages
Spanish
Full Professional
Timeline
Associate Personal Banker
Wells Fargo, NA
2025.06 - 2026.10Read More
Transportation Specialist
United States Army Reserve
2023.05 - CurrentRead More
Consumer Banker Representative
First Midwest Bank
2016.07 - 2019.03Read More
Morton College
Associate of Applied Science from Computer Networking
Read More