Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Susana Castro Guerrero

Lockhart

Summary

Dynamic Transportation Specialist with proven expertise at Comfort Care Transportation, adept in route optimization and managing schedules. Demonstrated ability to enhance client satisfaction through effective communication and meticulous documentation. Committed to ensuring safety and well-being while providing compassionate care and timely transportation for medical appointments.

Overview

2024
2024
years of professional experience

Work History

Transportation Specialist

Comfort Care Transportation
09.2022 - 12.2023

Managed transportation using company van.

Transported clients to medical appointments and ensured timely pickups.

Ensured security of wheelchairs and passengers.

Operated GPS-enabled company phones and tablets for efficient route planning.

Home Health Aide

Redbud Home Heath
2015 - 2022
  • Assisted patients with daily living activities, enhancing overall well-being and comfort.
  • Monitored vital signs and reported changes to healthcare professionals for timely interventions.
  • Documented patient progress and care plans accurately in electronic health records.
  • Implemented safety protocols to ensure a secure environment for patients during care.
  • Adapted to changing patient conditions, providing responsive care as needed.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided transportation and appointments management.

Home Health Aide

Central Texas Caregivers
2009 - 2015

Supported elderly in managing daily activities.

  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.

Education

GED -

Acc Austin
Austin, TX

Skills

  • Managing schedules
  • Documentation management
  • Load planning
  • Assisting customers
  • Route planning
  • Transportation planning
  • Route optimization
  • Dispatching procedures
  • Vehicle maintenance
  • Documentation skills

Languages

Spanish
Native or Bilingual

Timeline

Transportation Specialist

Comfort Care Transportation
09.2022 - 12.2023

Home Health Aide

Redbud Home Heath
2015 - 2022

Home Health Aide

Central Texas Caregivers
2009 - 2015

GED -

Acc Austin