Manuel Torres
Las Vegas
Summary
Dynamic IT Manager with a proven track record at Liberty Press LLC, excelling in network administration and technical troubleshooting. Spearheaded custom IT solutions that enhanced operational efficiency and reduced downtime. Adept in procurement and contract negotiation, fostering strong vendor relationships while driving cost-effective strategies. Committed to team development and user satisfaction.
Overview
9
9
years of professional experience
Work History
IT Manager / Purchasing Agent
Liberty Press LLC
07.2021 - Current
- Designed LAN layout, installed/configured Cisco switches, and deployed APs.
- Set up Windows Server 2019 instances in VMware; created DC and DNS servers.
- Managed domain creation and user access.
- Provided daily support for Mac and PC users.
- Handled procurement tasks: issued purchase orders, managed vendor communication, and resolved shipment issues.
- Researched and evaluated products/services for quality and cost-efficiency.
- Resolved networking and connectivity issues.
IT Manager
Creel Printing
10.2020 - 06.2021
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
Infrastructure IT Tech II
LSC Communications (Creel Printing)
10.2016 - 10.2020
- Delivered daily IT support for PCs, LANs, and servers.
- Assisted with IT infrastructure design and installation.
- Performed site-level asset management.
- Maintained and upgraded network components.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Field Service Technician
Itech Las Vegas
01.2016 - 12.2016
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Education
Bachelor of Science - Information Technology
University Phoenix
Tempe07-2018
Skills
- IT asset management
- Network administration
- Technical troubleshooting
- Team development
- Order tracking
- Procurement
- Inventory management
- Contract negotiation
- Demand forecasting
- Pricing structures
Timeline
IT Manager / Purchasing Agent
Liberty Press LLC
07.2021 - Current
IT Manager
Creel Printing
10.2020 - 06.2021
Infrastructure IT Tech II
LSC Communications (Creel Printing)
10.2016 - 10.2020
Field Service Technician
Itech Las Vegas
01.2016 - 12.2016
Bachelor of Science - Information Technology
University Phoenix
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