Manuel Vazquez

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

• Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
• Created organizational structures to improve accounting and finance functions.
• Trained new and existing staff members in various financial procedures to prepare for job requirements.

* Trained and mentored new sales representatives.

• Retained excellent client satisfaction ratings through outstanding service delivery.

• Negotiated and finalized used car pricing and contract terms.
• Managed sourcing, purchasing and showroom delivery of pre-owned inventory.
• Assisted with vehicle appraisals and location of desired vehicles for purchase.