Manuel Ybarra
Fresno,CA
Summary
Highly adaptable and committed professional with extensive experience in automotive shops, specializing in tire maintenance. Demonstrated ability to work effectively both independently and collaboratively within teams. Exceptional communication skills, adept at fostering positive customer relationships. Proficient in warehouse operations. Seeking to leverage transferable skills and passion for learning in a new role.
Overview
9
9
years of professional experience
Work History
Crew Chief
America's Tire
01.2016 - 12.2018
- Started as a tire changer and progressed to the position of crew chief
- Demonstrated strong work ethic and commitment to customer satisfaction
- Developed skills in tire maintenance, problem-solving, and quality assurance
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Enforced strict safety protocols to protect crew members.
Tire and Battery Specialist
Sam's Club
12.2019 - Current
- Assist members in finding suitable tire and battery options, addressing their needs
- Engage in daily customer interactions, utilizing excellent communication skills to build relationships
- Collaborate effectively within a team-oriented environment
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Lube Technician
Lithia Hyundai
05.2021 - 11.2021
- Performed basic lube technician responsibilities, ensuring proper maintenance of vehicles
- Demonstrated attention to detail and adherence to industry standards
Stow Associate
Amazon
04.2020 - 04.2021
- Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
- Ensured timely order fulfillment with effective stowage of items in designated storage locations.
- Enhanced productivity by accurately scanning and tracking incoming inventory using barcode scanners.
- Contributed to a positive work atmosphere, fostering strong relationships among team members through open communication and collaboration.
- Demonstrated flexibility and adaptability by effectively managing multiple tasks simultaneously while maintaining a high level of organization and productivity.
Education
High School Diploma -
06.2016
Skills
- Above average knowledge in automotive
- Excellent de-escalation and communication skills
- Adaptability in various situations
- Problem-solving
- Resilient
- Committed to tasks
- Enthusiastic
- Eager to learn
- Strong organizational standards
- Cleanliness standards
- Customer Relations
- Quality Assurance
- Quality Assessment
- Machinery Maintenance
- Manual Dexterity
- Maintenance and repair
- Self Motivation
- Multitasking
- Attention to Detail
- Written Communication
- Problem-solving abilities
- Decision-Making
- Active Listening
- Workflow Optimization
Timeline
Lube Technician - Lithia Hyundai
05.2021 - 11.2021
Stow Associate - Amazon
04.2020 - 04.2021
Tire and Battery Specialist - Sam's Club
12.2019 - Current
Crew Chief - America's Tire
01.2016 - 12.2018
Central High School - High School Diploma,
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