Manuel Zavala
West Haven,UT
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
Work History
Retail District Manager
Lifetime Products
09.2020 - Current
- Analyze and review P&L statements for each store, identifying areas for improvement in revenue and cost management.
- Opened two new store locations in a new market, and help create a retail format for the stores.
- Provide coaching, support, and leadership to store managers, helping them achieve goals.
- Identify trends and make data-driven decisions to improve store performance.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Organized promotional events and interacted with community to increase sales volume.
Store Manager
Lifetime Products
03.2016 - 09.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Led the company's flagship store, setting the standard for operations, customer experience, and sales performance.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with hiring, training and mentoring new staff members.
Store Associate
Lifetime Products
06.2013 - 03.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained tidy and organized store to comply with cleanliness standards.
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Bachelor of Science - Professional Sales
Weber State University
Ogden, UT05-2020
Skills
- Revenue Optimization
- Brand Marketing
- Operational Efficiency in Retail
- Strategic Marketing Development
- Strategic Business Development
- Talent Acquisition
Timeline
Retail District Manager
Lifetime Products
09.2020 - Current
Store Manager
Lifetime Products
03.2016 - 09.2020
Store Associate
Lifetime Products
06.2013 - 03.2016
Bachelor of Science - Professional Sales
Weber State University
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