Summary
Overview
Work History
Education
Skills
Timeline
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MANUEL R. CALDERA

EL PASO,TEXAS

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work History

Department Manager

Walmart SuperCenter
El Paso, Tx
06.2013 - 07.2022
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Department Manager

Ft. Bliss Commissary
Ft. Bliss, Tx
09.2011 - 05.2013
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Loading Dock Worker

FedEx
El Paso, Texas
03.2007 - 05.2011
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Secured cargo using chains, load bars, wood blocks and straps.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Used fork lifts, hand truck and pallet jacks to move materials on dock.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Lifted and slid packages on conveyor belts to transport items.

Ramp Agent

ASIG Inc
El Paso, Texas
07.2005 - 02.2007
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated equipment while observing standard safety procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Performed mathematical functions to interpret aircraft weight and balance loading instructions.

Stocker Associate

Wal-Mart Neighborhood Market
El Paso, Texas
11.2000 - 05.2005
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Performed inventory counts and stocked merchandise.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Answered customer questions and provided detailed product information.

Education

High School Diploma -

Eastwood High School
08.1996 - 05.2000

Skills

Relationship building and management

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Timeline

Department Manager

Walmart SuperCenter
06.2013 - 07.2022

Department Manager

Ft. Bliss Commissary
09.2011 - 05.2013

Loading Dock Worker

FedEx
03.2007 - 05.2011

Ramp Agent

ASIG Inc
07.2005 - 02.2007

Stocker Associate

Wal-Mart Neighborhood Market
11.2000 - 05.2005

High School Diploma -

Eastwood High School
08.1996 - 05.2000

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MANUEL R. CALDERA