Manveer Kaur
Brampton
Summary
Dedicated team leader with expertise in enhancing customer relations, ensuring quality assurance, and optimizing workflow in restaurant operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
SUBWAY®Restaurants
brampton, ontario
11.2024 - Current
- Supervised team members to ensure exceptional customer service at fast-paced restaurant.
- Coordinated daily operations to optimize workflow and enhance team performance.
- Managed inventory levels and placed orders to ensure product availability for customers.
- Addressed customer inquiries and resolved complaints to promote a positive dining experience.
- Maintained cleanliness and organization of the restaurant environment for health compliance.
- Maintained a positive work environment that promoted collaboration between team members.
- Completed daily quality assurance duties to provide feedback for improvements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Implemented quality control measures to uphold company standards.
Worker
Fresh Start Foods
Milton, ontario
05.2023 - 10.2024
- Operated machinery for food processing and packaging tasks efficiently.
- Followed established safety protocols while handling equipment and materials.
- Maintained cleanliness and organization in work areas to meet safety standards.
- Conducted quality checks on products to ensure compliance with company standards.
- Collaborated with coworkers to streamline production processes effectively.
- Organized work area at end of shift to ensure it is ready for next day's production run.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Established professional working relationships with staff from various levels.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
Education
High School Diploma -
Cambrian College Hanson
Brampton05-2024
Skills
- Restaurant operations
- Stock control
- Workflow optimization
- Service quality
- Customer relations
- Team leadership
Certification
- food handler
Timeline
Team Leader
SUBWAY®Restaurants
11.2024 - Current
Worker
Fresh Start Foods
05.2023 - 10.2024
High School Diploma -
Cambrian College Hanson