Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
Barista

Maori De Oliva

Elk Grove,CA

Summary

Hard working barista with experience at Dutch Bros, known for fostering a welcoming atmosphere and enhancing customer satisfaction through active listening and thoughtful service. Skilled in cash handling and maintaining cleanliness, I effectively contributed to a positive team environment through communication while consistently delivering high-quality beverages, driving sales, and ensuring customer loyalty.

Work History

Barista

Dutch Bros
02.2025 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

Associate In Audio Engineering - Audio Engineering

Sacramento City College
Sacramento, CA

Skills

  • Time management
  • Friendly and outgoing
  • Team player
  • Cash handling
  • Cleanliness
  • Active listener
  • Adaptive and creative

Additional Information

Played club volleyball

Enjoy hiking/ bike rides

CrossFit

Enjoy learning new sports

Languages

Portuguese
Native or Bilingual

Timeline

Barista

Dutch Bros
02.2025 - Current

Associate In Audio Engineering - Audio Engineering

Sacramento City College
Maori De Oliva