Maple O'Callaghan
Olympia,WA
Summary
Focused customer service associate with several years of hands-on experience answering phone calls, scheduling appointments, and directing guests. Personable and organized individual, possessing strong administrative skills, paired with outstanding sales. Makes and maintains lasting relationships with clientele.
Overview
10
10
years of professional experience
Work History
Receptionist/Sales Person
Elements Massage
Greenlake, WA
12.2023 - 08.2024
- Sold memberships to new and returning clients.
- Helped clients schedule follow-up appointments.
- Matched clients with massage therapists based on their needs.
- Assisted customers with product selection and purchase decisions.
Legal Intern
Law Offices of Laura Leibfried
Brooklyn, NY
06.2021 - 08.2022
- Supported attorneys in drafting and organizing case files
- Interacted with customers by phone, email, and in person
- Maintained confidentiality
Tutor
Mercer Island School District
Mercer Island, WA
09.2021 - 06.2022
- Conducted one-on-one tutoring sessions in various subjects
- Created personalized learning plans to enhance students' understanding and performance
Treasurer
ACLU Club
Mercer Island, WA
09.2021 - 06.2023
- Increased funding revenue by identifying new sources of support and developing targeted solicitation strategies
Babysitter
Self
Seattle, WA
03.2017 - Current
- Communicated positively with children and guardians
- Managed schedules for multiple children, maintained timely transportation for children
Pet Sitter
Self
Seattle, WA
01.2016 - Current
- Gave animals proper attention and kept them safe in the owner's absence.
- Communicated professionally with pet owners.
Volunteer
Unified Sports
Mercer Island, WA
09.2019 - 06.2022
- Played in unified sports, fostering inclusion
- Participated in volunteer orientations and training sessions
Education
The Evergreen State College - Design
The Evergreen State College
Olympia, WA09-2027
The New School - Philosophy
The New School
New York, NY12.2023
High School Diploma -
Mercer Island High School
Mercer Island, WA06.2023
Skills
- Customer service
- Time management
- Attention to detail
- Record keeping
- Creative problem solving
- Legal document analysis
- Team collaboration
- Educational mentoring
- Effective communication
- Sales goals attainment
- Professional demeanor
- Store opening and closing
- Telephone skills
Timeline
Receptionist/Sales Person
Elements Massage
12.2023 - 08.2024
Tutor
Mercer Island School District
09.2021 - 06.2022
Treasurer
ACLU Club
09.2021 - 06.2023
Legal Intern
Law Offices of Laura Leibfried
06.2021 - 08.2022
Volunteer
Unified Sports
09.2019 - 06.2022
Babysitter
Self
03.2017 - Current
Pet Sitter
Self
01.2016 - Current
The Evergreen State College - Design
The Evergreen State College
The New School - Philosophy
The New School
High School Diploma -
Mercer Island High School
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