MAQUESHA HAWKINS
Little Rock,AR
Summary
Excellent at collaborating with doctors and nurses to provide excellent services. With hands-on experience, eager to learn new skills and advance knowledge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Assistant
The Manor
07.2024 - 10.2024
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports, and maintenance requests.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
Cashier
Pilot
05.2023 - 08.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Smile, greet and thanked customers.
- Operated diesel and regular gasoline transactions.
Patient Care Technician
Baptist Health Medical Center-Little Rock
01.2022 - 01.2023
- Gave patients care based on their physical, psychological, educational, and safety needs
- Interacted effectively with patients, families, staff, and other hospital department staff to provide high levels of customer service and teamwork
- Transported patients around the hospital using wheelchairs and gurneys
- Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety
- Took calls from patients in need of assistance, assessed their needs, and provided qualified assistance
- Acknowledged and provided necessary attention to the patient's and family's immediate needs and concerns
Sales Associate
Walmart Supercenter
01.2022 - 09.2022
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Customers received merchandise recommendations based on their needs and preferences
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
- Organized displays and stocked shelves to draw customers' attention to specific items
Assistant Manager
Dollar General
03.2018 - 06.2019
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
- Worked with the team to improve efficiency on various projects
- Communicated with managers from other departments to maintain transparency
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork
- Interacted with customers to assess their needs and recommend products or services
Education
Patient Care Technician -
Baptist Health Medical Center-Little Rock
Little Rock, AR01.2023
High School -
Lonoke High School
Lonoke, AR01.2018
Skills
- Specimen handling
- Cardiology
- Patient positioning understanding
- Clinical training
- Conducting intakes
- Recording vital signs
- Patient relations
- Hands-on clinical instruction
- Computerized charting specialist
- CPR
- Retail sales customer service
- Retail sales
- People-oriented
- Detail-oriented
- Recruiting and interviewing
- Accurate money handling
- Staff training and development
- Sales experience
Certification
CPR certified, American Heart Association
Timeline
Resident Assistant
The Manor
07.2024 - 10.2024
Cashier
Pilot
05.2023 - 08.2024
Patient Care Technician
Baptist Health Medical Center-Little Rock
01.2022 - 01.2023
Sales Associate
Walmart Supercenter
01.2022 - 09.2022
Assistant Manager
Dollar General
03.2018 - 06.2019
Patient Care Technician -
Baptist Health Medical Center-Little Rock
High School -
Lonoke High School
CPR certified, American Heart Association
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