Maqueta Graham
Oakland Pk,FL
Summary
To secure long-term employment with a reputable company in need of a highly dedicated and reliable employee who is professional in both my work ethic and willing to master the task set before me.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Mcdonald’s
10.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Shift Supervisor
Burger King
04.2021 - 08.2023
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
HHA
VNA Home Health
06.2020 - 06.2022
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
HHA
All Ways Caring HomeCare
06.2020 - 06.2022
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
Education
Medical Administrative -
Indian River State College
Ft. Pierce, FL03.2014
Home Health Aide -
Adult Community Education Center
Vero Beach05.2012
Medical Assistant -
Kaplan University
Fort Lauderdale, FL06.2008
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL06.1993
Skills
- Safety Reviews
- Schedule Management
- Customer-Oriented
- Labor and Food Cost Control
- Inventory Control
- Care Plan Management
- Progress Documentation
- Client Documentation
- Behavioral Management
- Medication Administration
- Patient Transportation
- Meal Preparation
- Community Activities
- First Aid and Safety
- Light Housekeeping
Education and Training
other,other,other,other
Timeline
Shift Supervisor
Mcdonald’s
10.2023 - Current
Shift Supervisor
Burger King
04.2021 - 08.2023
HHA
VNA Home Health
06.2020 - 06.2022
HHA
All Ways Caring HomeCare
06.2020 - 06.2022
Medical Administrative -
Indian River State College
Home Health Aide -
Adult Community Education Center
Medical Assistant -
Kaplan University
High School Diploma -
Fort Lauderdale High School
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